This modified reply has been copied from my original reply under "Voice Control" - post #156, which should supplement comments and questions from the OP.
I had mine done on 02/07/15 by my local selling dealer, and I'm happy with the outcome, but the update is no silver bullet. The problem is not completely fixed, but the update is a reasonable attempt by VW Australia to finally address its customers' concerns or complaints.
For those who are contemplating getting the update:
- The update is documented in a VW TPI (Technical Product Information).
- Customers who don't complain about the existing issue may not be offered the update when they present their car for routine service, so you need to ask.
- The VW dealer is not reimbursed by VW Australia for the labour involved in performing the update, as it's not a warranty issue, so don't expect anyone other than the selling dealer to assist you at no cost.
- The update takes about an hour, but this assumes the dealer has had previous experience with the issue.
- The result is not dependent on the map version you are using.
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