Voice Control and Speech - Issues and Questions

**bushnut** · 07-06-2015, 08:35 AM

The process only takes about an hour but Volkswagen haven't produced an sd card with the data on so we have to download a special program and all the files from the VW server which takes ages but once you've got the sd card made. its plug it into the infotainment unit download it onto the unit update then reset the unit with VW tester done. Road tested a unit not updated and one that had been on Friday massive improvement the lady talking still sounds a little slow like she's had a big night out but is no longer related to Stephen Hawkins. I think the problem was the speech was trying to read road that was abbreviated to Rd another super slow fix from VW but here ahead of there end of the year prediction.

**ay33ta** · 30-06-2015, 08:27 PM

To ppl in Sydney with 90tsi comfortline. I got the voice activation from McGrath Volkswagen Liverpool for $245.

This was a software upgrade via sd card.

What i would like to know is does anyone have a list of the spoken voice commands that i can use on my model car. I can do the telephone commands, is that it?

I have seen in pictures also commands for radio station and media. I don't have them. I dont think they were programmed in. Can my model car get them or are they for the highline model.

Sorry for all the questions. Hopefully someone can help.

**DV52** · 01-07-2015, 06:24 PM

Originally Posted by ay33ta

To ppl in Sydney with 90tsi comfortline. I got the voice activation from McGrath Volkswagen Liverpool for $245.

This was a software upgrade via sd card.

What i would like to know is does anyone have a list of the spoken voice commands that i can use on my model car. I can do the telephone commands, is that it?

I have seen in pictures also commands for radio station and media. I don't have them. I dont think they were programmed in. Can my model car get them or are they for the highline model.

Sorry for all the questions. Hopefully someone can help.

ay33ta:Hi. Like you I also had voice control retro-fitted to my mk7 (albeit, mine was installed as a warranty matter). After I had VC installed, I posted a series of pictures showing how it is used. you will find my post HERE

Hope that it is useful in answering some of your questions
Cheers
Don

**ay33ta** · 01-07-2015, 11:39 PM

Hi Dv52. In your photo you have radio and media. I see you have 103tsi. I have 90tsi comfortline and i dont have radio or media.

What i like to know is if radio and media is for highline model or can comfortline get it. Maybe they didnt program it in. Thats all i want to know.

Thanks

**DV52** · 02-07-2015, 06:40 PM

Originally Posted by ay33ta

Hi Dv52. In your photo you have radio and media. I see you have 103tsi. I have 90tsi comfortline and i dont have radio or media.

What i like to know is if radio and media is for highline model or can comfortline get it. Maybe they didnt program it in. Thats all i want to know.

Thanks

ay33ta: Hm......, not sure but I would have thought that both Radio and Media should be accessible for the 90tsi (but not the SATNAV commands of course). It seems reasonable to assume that radio and media should be accessible with VC because both these are part of the native 90TSI architecture.

Sounds odd that you can't get access to these two functions. If you push the MENU button and scroll to the SETUP option you should get the first screen on my post. I assume that you have ticked the box "Display available commands". You should get the two options on the RHS of the second screen in my post - you may need to have a chat to the dealer

Cheers
Don

**Mikey1** · 02-07-2015, 09:12 PM

Originally Posted by bushnut

The process only takes about an hour but Volkswagen haven't produced an sd card with the data on so we have to download a special program and all the files from the VW server which takes ages but once you've got the sd card made. its plug it into the infotainment unit download it onto the unit update then reset the unit with VW tester done. Road tested a unit not updated and one that had been on Friday massive improvement the lady talking still sounds a little slow like she's had a big night out but is no longer related to Stephen Hawkins. I think the problem was the speech was trying to read road that was abbreviated to Rd another super slow fix from VW but here ahead of there end of the year prediction.

I had mine done today by my local dealer, and I'm happy with the outcome, but the update is no silver bullet. The problem is not completely fixed, as per the referenced post, but the update is a reasonable attempt by VW Australia to finally address its customers' concerns, or should that be complaints!

I don't know understand why the problem exists. Our other car, a Mercedes with Navigation DVD COMAND, uses the Sensis Whereis program, and all pronunciation is perfect.

For those who are contemplating getting the update:

- The update is documented in a VW TPI (Technical Product Information).

- Customers who don't complain about the existing issue may not be offered the update when they present their car for routine service, so you need to ask.

- The VW dealer is not reimbursed by VW Australia for the labour involved in performing the update, so don't expect anyone other than the selling dealer to assist you with a no charge arrangement.

- The update takes about an hour, as per the the referenced post, but this assumes the dealer has had previous experience with the issue.

- The result is not dependent on the map version you are using.

**sucnip** · 06-07-2015, 03:24 PM

I stopped by my local dealer this afternoon to have a few minor items looked at under warranty and asked about the SatNav update. The tech said the update came in TODAY and is a 2.5 hour job to install (They'll need your car for the day).

I am booked in for late next week. Will update this thread with the results of the update.

**sucnip** · 06-07-2015, 03:25 PM

Software was updated to version 450. The SatNav now pronounces words significantly better. I was not charged for the update (warranty) at my non-purchase dealer.

AutoZoom randomness is still an issue.

No other observable changes at this time.

Good luck!