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Thread: Voice Control and Speech - Issues and Questions

  1. #101
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    Quote Originally Posted by Golf7Tdi View Post
    Hello, Ive just contacted VW in regards to voice controls in AUS, apparently they are making an SD card with the voice controls and will mail them to us some time this year and all we have to do is plug it in and we can start using the voice controls. Anyone heard anything about this?
    Is it free of charge???

  2. #102
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    Quote Originally Posted by Golf7Tdi View Post
    Hello, Ive just contacted VW in regards to voice controls in AUS, apparently they are making an SD card with the voice controls and will mail them to us some time this year and all we have to do is plug it in and we can start using the voice controls. Anyone heard anything about this?
    Golf7TDI: Your news, whilst welcomed if true, is like me winning Tatslotto when I haven't bought a ticket! I hope that you are correct, but I fear that your news is greatly exaggerated.

    I find it difficult to envisage a company like VWA (who is currently ripping off its customers to the tune of $300-$400 for the Voice Control fix) suddenly giving the CD card to its clients. It really doen't matter if VWA wants to charge customers for the CD card, or to give it away for free because once it's in the piublic domain, copies of the fix will go viral

    If I were you, I would get back to the person at VWA who gave you this news and ask for written confirmation. If you get something in writing please share with the rest of us on this forum
    Please don't PM to ask questions about coding, or vehicle repairs. The better place to deal with these matters is on-line, in the forum proper. That way you get the benefit of the expertise of the wider forum! Thank you.

  3. #103
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    Have you tried to copy a VW card?

    I think they're factory locked — not just your over-the-counter card.

  4. #104
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    Quote Originally Posted by Idle View Post
    Have you tried to copy a VW card?

    I think they're factory locked — not just your over-the-counter card.
    Idle: No I have not tried to copy a VW card. Is there any infromation available about the encryption protocols that VW uses on their cards?
    Please don't PM to ask questions about coding, or vehicle repairs. The better place to deal with these matters is on-line, in the forum proper. That way you get the benefit of the expertise of the wider forum! Thank you.

  5. #105
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    Started down the consumer law approach to try and get some sort of resolution. Wrote a "complaint" to my dealer, and the LED plate lights will be installed (I have bi-xenons), but no joy on the Voice Control - seems VW Aus isn't moving. I think my dealer is doing what they can for me, but have to play by the rules VW Aus sets. Looks like I'll have to keep it moving through the system if I want any other outcome.

  6. #106
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    Quote Originally Posted by DV52 View Post
    Idle: No I have not tried to copy a VW card. Is there any infromation available about the encryption protocols that VW uses on their cards?
    As per the note below,you can't use just any old CD card — it has to comply with VW's standard (which so far I've not found — not that I've looked all that hard...)

    "Please note:

    Because the navigation data are stored on the SD card meaning it has to stay in the vehicle, the card is subject to extreme environmental conditions. In order to ensure that the navigation system keeps functioning correctly, your Discover Media will only accept Volkswagen-approved SD cards. If your original card is lost or damaged, you can obtain a replacement from your local Volkswagen service partner."

    The link below will give you all the information available on updating maps — but only for Europe.

    We seem to be ignored.

    Instruksjoner "Discover Media" < Oppdatering av kartverk < Radio & navigasjonsystem nedlastninger

  7. #107
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    Quote Originally Posted by Idle View Post
    As per the note below,you can't use just any old CD card — it has to comply with VW's standard (which so far I've not found — not that I've looked all that hard...)

    "Please note:

    Because the navigation data are stored on the SD card meaning it has to stay in the vehicle, the card is subject to extreme environmental conditions. In order to ensure that the navigation system keeps functioning correctly, your Discover Media will only accept Volkswagen-approved SD cards. If your original card is lost or damaged, you can obtain a replacement from your local Volkswagen service partner."

    The link below will give you all the information available on updating maps — but only for Europe.

    We seem to be ignored.

    Instruksjoner "Discover Media" < Oppdatering av kartverk < Radio & navigasjonsystem nedlastninger

    I've followed this thread with great interest over the past few months and I thought I'd offer my 2c even though our car is still on the way...

    It appears to be yet another, very amateur, mistake on VWA's part. When I ordered my car in March 2014 I was told by the salesman before signing on the dotted line that the Voice control feature is not standard and that was a mistake in the brochure. So I personally can't go down the complaint route. However...it's interesting that if one looks at the German accessories brochure, the voice control upgrade is listed as an actual accessory with different prices (and part numbers) for Composition and Discover Media (see pics). While that doesn't negate VWAs responsibility to people who already have their cars, it does point to the existence of an easy way to do the upgrade (via SD card).

    SD Cards follow an industry standard and I would be very surprised if only some of them work with these units. I am not aware of VW releasing a "compatibility list" of SD cards that work with the Composition or Discover Media but from reports on this and other fora it seems most normal SD cards work fine for music. While there may be an encryption on the card itself anyone with a bit more than basic computer knowledge can make an exact image of the SD card containing the update for voice control and "burn" the image onto a new SD card. The only thing that we do not yet know is that whether these updates are VIN specific...i.e. tied to each specific car VIN for verification...it would seem to be a lot of work for VW to produce individual SD cards for each car for this update....or it may just be wishful thinking.

    I hope the pics help if people need to part numbers for the upgrade. One point to note again is the presence of two different part numbers for each unit.

    Voice Control and Speech - Issues and Questions-voice-control-jpg

    Voice Control and Speech - Issues and Questions-voice-control-price-jpg
    - MkVII 90TSI Comfortline 5-door, 2014, Pacific Blue (LA5J) 6MT, w/ Driver Assist 2 and Discover Media - DELIVERED
    - MkV GTi 5-door, 2009, Candy White (LB9A) DSG, Sunroof, RCD 510, MDI - SOLD
    - MkIV TDi Van, 2002, Reflex Silver (LA7W) 5MT - STILL GOING
    - MkIII 1.4CL 5-door, 1993, Steel Blue (LB5T) 5MT w/ Power steering - BEING REVIVED

  8. #108

    Vw Australia re voice control and sat nav

    Ive got a 90tsi comfortline.

    Looks like vw Australia have new info, at least compared to couple months ago.

    1) Voice control
    Can be fitted on any model, but part depends on whether you have Satnav or not. It's called 'voice activation kit'.
    For those without Satnav, it's part number 5G0054802.
    For those with Satnav it's 5G0054802A.
    Quick google shows this as a software update only???

    2) Satnav for vehicles bought without factory-fitted satnav
    VW Australia confirmed the rns510 can now be fitted to the golf7.

    Sent from my C6603 using Tapatalk
    Last edited by ameel; 13-05-2014 at 12:32 PM.

  9. #109
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    Quote Originally Posted by ameel View Post
    Ive got a 90tsi comfortline.

    Looks like vw Australia have new info, at least compared to couple months ago.

    1) Voice control
    Can be fitted on any model, but part depends on whether you have Satnav or not. It's called 'voice activation kit'.
    For those without Satnav, it's part number 5G0054802.
    For those with Satnav it's 5G0054802A.
    Quick google shows this as a software update only???

    2) Satnav for vehicles bought without factory-fitted satnav
    VW Australia confirmed the rns510 can now be fitted to the golf7.

    Sent from my C6603 using Tapatalk
    ameel: Have you seen my post below. Appology if you have
    http://www.vwwatercooled.com.au/foru...ml#post1019369
    Please don't PM to ask questions about coding, or vehicle repairs. The better place to deal with these matters is on-line, in the forum proper. That way you get the benefit of the expertise of the wider forum! Thank you.

  10. #110

    Quote Originally Posted by DV52 View Post
    ameel: Have you seen my post below. Appology if you have
    http://www.vwwatercooled.com.au/foru...ml#post1019369
    Yeah I did, but thought there was still discrepancy between dealerships and between dealerships and vw Australia, hence the correct part numbers for those who want to inquire.

    Just couple months a dealership made inquiries itself and could not find out what I was talking about. The party number should help I thought.

    Sent from my C6603 using Tapatalk

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