Potential Class Action re Thermostats/Water Pumps

[genebaby]

I am pretty sure they're going to play dumb and "investigate" the issue, LoL.

I'll be asking for a new water pump.

[minke]

Each service I kept pointing out that the coolant level is low. So this time I've got photographic proof. Going into service in a week. Hopefully not blown off again.

First picture - May 2023 just after the year three service


Second picture - March 2024 12,000km. Jut before the year four service.


Both taken at the same location (same BP station and same pump) and similar enginge temp... i.e after a longish drive

[genebaby]

That's low for a hot engine. Mine is at the min mark now when cold.

[lenny555]

im good to join any class action, i di reach out to a law firm just a couple of days ago to get their feedback.

[genebaby]

Let us know if you hear back.

VW are keen to waste mine and their time it seems. They pressure tested the system and she's all ok according to them, even though it's only recently that the coolant has been escaping, but apparently that's ok with them, and they obviously don't do many of these a week.

This is a real big money earner for VW, and a downer for owners stuck with an obviously not fit for purpose part.

[dArK5HaD0w]

MY17 Skoda Superb here - had the waterpump replaced at an independent mechanic earlier this week.
$1600 to replace waterpump+thermostat (hemu p673 kit), union, new coolant (non-silika) tank, and new G13 coolant.

tis a shame that VWAG have got away all these years with their faulty waterpump design and made us poor customers fork out the bill!!

[kevvie]

I originally started the post around 18 months ago after talking to one of the "no win, no pay" firms, who said they needed about 5-6 people willing to join the action in order to get started. Based on all the contributions to the post I think there is enough people now.

The irony of all this: the first one was replaced under extended warranty after some discussions, but the dealer told me the replacement was not covered under the replacement warranty and VW would not come to the party. So I decided to stretch out the second replacement as long as I could. Now, 18 months later the water level has not dropped one mm, and I suspect that the basis of them saying it needed to be replaced was signs of coolant on the engine (possibly not cleaned after the first replacement) and that the first one had been done by a different dealer so they assumed that it needed doing. Touch wood, I might still have some life left in mine.

[lenny555]

Ive been in touch with multiple law firms and have had no reply even though i have 175 people so far.

[genebaby]

It's definitely still an ongoing problem and completely unfair that owners need to do this multiple times over the vehicle's ownership.

So not fit for purpose.

[lenny555]

Ok a little scuccess i have spoken to a firm who could be interested. They will need to speak to a minimum number of people to validate the claim. So is there anyone here who would be able to have quick chat with them when the time comes?

Thanks