The Official Mk7 Golf DSG / Clutch / Shudder / Squeal Issues Thread

[zardoz]

Hey all,

After about four weeks into driving my wonderfully smooth DSG-powered 103TSI wagon, I started to feel a shudder on second just like the 118TSI I used to have. And it hasn't gone away. It's also a bit problematic when using radar cruise as it makes the car's movement very rough when slowing to a stop.

Has anyone else noticed this on the revised 7 speed DSG?

[Rawcpoppa]

Hmmmm. Haven't seen too many threads for golf 7 judder.

When do you feel judder? On cold starts? After driving in stop start traffic for extended periods? Do you also feel judder in manual mode in gears 1 and 2?

[BCK]

Yep,

Ive got a MY14 R-Line 103 DSG, and after 12,000k's my clutches are shuddering. Again.

They failed on me from onwards of 2,500k's, with replacement a few thousand k's later.

It IS common, dont let the dealer tell you otherwise.

Its worsened by stop-start traffic, and i dont think the stop-start feature of the motor helps, either.



My issues arise the longer i drive the car, and is prominent when taking off in "D" from first to second.

[BCK]

The clutches are unfortunately a consumable product, just like in a manual car.

If they are worn from normal use, then there's nothing you can do. But if they are shuddering and the car has low k's, then its certainly a warranty issue, and VGA should, and i would think legally obliged to, replace them free of charge, as the issue is known to be common and the recent recall was made on your gearbox.

[levendi001]

Shouldn't be a problem provided you have good service history. My r36 is 2009 and 2 years out of warranty and clutches were covered 100% recently. Just have s firm approach

[regu]

Isn't there a 5 year warranty on the DSG? I tried to find it on the VW website but it looks like the page has disappeared. If your clutch packs have previously been replaced then there should be a 2 year warranty (parts only) so you might just be paying for the labour. I still think that they will do a good-will replacement.

[hoi polloi]

Does anyone have any experience with getting these out of warranty claims approved? Its only 9 weeks out of warranty so hope there would be a chance but fully appreciate VW don't HAVE to do it...

Thanks...

I think VW (Head Office) are pretty good with the goodwill stuff once the dealer has made the claim...

They replaced my airconditioning compressor when the car was a good few months out of warranty.. Saying that 9 weeks is not a lot to be out of warranty.. If VW say no to the good will take it up with the Office of Fair Trading (or your state's equivalent) and you'll probably win (because there is such thing as an implied warranty which basically states that for an item to fail so soon after the manufacturers warranty expires is unreasonable).. This is of course so long as the car hasn't been abused etc.

**bush lawyer wig off**

Regards,
- Anthony

[AdamD]

Isn't there a 5 year warranty on the DSG? I tried to find it on the VW website but it looks like the page has disappeared.

VW was offering a 5 year goodwill warranty on the DSG for a very short period during the Fairfax troubles, but that was all kept rather quiet and died very quickly. There was an expectation that the car be book-serviced at VW dealers in order for a claim to be honoured as well.

[veew]

VW was offering a 5 year goodwill warranty on the DSG for a very short period during the Fairfax troubles, but that was all kept rather quiet and died very quickly. There was an expectation that the car be book-serviced at VW dealers in order for a claim to be honoured as well.

You're right. I bought my car after this period and I tried to push to have the drivetrain covered by the 5 year warranty. Unfortunately I think the date that offer expired was 30th Aug/Sept 2013 (from memory). It really should've been an indefinite thing, if they really had addressed the DSG issues they wouldn't worry about a large number of claims after the 3 year period.

Addit I found these:
5 Year VW Driveline Warranty (includes DSG)

Ryan_R posted a VW link which indicated 5yr warranty, the link is now dead.
5 Year VW Driveline Warranty (includes DSG)

Thankfully sVWatt took a screenshot with Dutch providing the link in the following post.
5 Year VW Driveline Warranty (includes DSG)

And Dutch77 being informed VWA's extended warranty was for marketing purposes and the DSG has no inherent issues.
5 Year VW Driveline Warranty (includes DSG)

[savitar]

Thanks all for the replies. I have not heard back from VW yet but did follow up today and they said they would get back to me.

The car is on 54,000 KM and has a full VW service history so I would hope that there are no issues there. The last 30,000 KM has been mostly up and back MEL -> Geelong so almost no changes. Given I replaced the original single clutch on my 2004 M3 at 80,000KM and it was only about 50 worn, I would hope VW see this is a fault, not a usage issue...

Again, thanks for the responses...I will update when I get feedback from VW