The Official Mk7 Golf DSG / Clutch / Shudder / Squeal Issues Thread

[Brett_J]

Not saying VW is indestructable, just saying Korean is no better.

What I was getting at is if she'd bought Korean, it wouldn't be a huge shock if there was continual issues, and she wouldn't have paid a premium (vs korean) for a supposed better quality European car. She traded in her POS Holden Viva, and it's had as many issues !

[The One]

What I was getting at is if she'd bought Korean, it wouldn't be a huge shock if there was continual issues, and she wouldn't have paid a premium (vs korean) for a supposed better quality European car. She traded in her POS Holden Viva, and it's had as many issues !

Fair enough, not too much 'premium' on VW's anymore, e.g: golf and polo both can be had for under 23k driveaway.

[Bu77z]

Our MY10 118TSI Wagon has had a shudder for a while, a lot worse in winter but still noticeable at the moment. I mentioned this at the 60k service a couple of weeks ago at Cricks in Maroochydore and they came back with a report that the clutch was 'out of spec' and would be replaced under VW's goodwill policy (We have factory extended warranty through the dealer anyway so if VW hadn't paid for they would have had to). It's booked in next Wednesday so hopefully it will soon run as smooth as the Jetta i had as a loan car during the service.

[NVRENUF]

This happened to my golf for almost the entire 3 years. 2011 mk6 90 tsi, a week after warranty finished
they decided to do something about it. and replaced some major parts.
lucky they covered it still.
been fine ever since.

[regu]

Had the 60k service done and was told the clutch packs are out of spec. Dealer applied for goodwill repair and got 100% parts and 30% labour cost approved. The clutch packs have been replaced before (at 15k) and then the total gearbox (at 30k). As I wasn't happy to be left with a bill of approx. $600 I have complained about it with VW customer care. They will re-investigate and let me know after they review the full vehicle history. Fingers crossed.

[OYE]

Had the 60k service done and was told the clutch packs are out of spec. Dealer applied for goodwill repair and got 100% parts and 30% labour cost approved. The clutch packs have been replaced before (at 15k) and then the total gearbox (at 30k). As I wasn't happy to be left with a bill of approx. $600 I have complained about it with VW customer care. They will re-investigate and let me know after they review the full vehicle history. Fingers crossed.

The goodwill should cover it 100% in my opinion. Good luck with the investigation anyway, fingers crossed!

[Rawcpoppa]

Shouldn't goodwill cover something like the mechatronic unit since there is nothing a dealer can do about servicing it anyway?

Has anyone come across a leaking mechatronic unit?

[Rawcpoppa]

Seeing that the West Indies are out of the cricket World Cup maybe some of you Australians can answer my post without fear now?

[Brew69]

So after 27k my clutches have failed. I have been ignoring the shudder putting it down to my driving style. Looks like I won't be owning this beyond the warranty.

[Rawcpoppa]

For what it's worth: VW changed my Mechatronic unit for free. Goodwill was honored even though I was out of warranty and hadn't serviced by my Vw dealer in over a year. It would thus seem that VW is acknowledging issues with these units even if they weren't under recall.