The Official "I have ordered/received my new MK7 Golf" Thread

[kreuze]

I had to call myself just for a damn update.

Cancelled the order & now I'm back on the new car market.

[The Bone Ranger]

Getting screwed around big time with an order I made last Saturday for a comfortline wagon.

On the day everything perfectly OK, good price, car ordered, paperwork completed, advised the car will arrive on 16/08.

Got a call Tuesday, salesperson made an "error", the stock is apparently arriving in another state and needs to be freighted up. Advised this will delay order to 25/08. I was OK with this.

Today I got a call saying the interstate stock was sold by another dealer and no longer available. Given some story about how the other dealer screwed them over.

I was advised I can wait until October for my car, or get one with satnav which arrives even sooner than 16/08.

Wanted me to pay full price but I pushed for a heavy discount, they said they would have to speak to manager and get back to me immediately. Apparently the are losing money on this deal or some rubbish..

3+ hours later.. no call back.. Seriously considering cancelling and going with another dealer.

Can anyone recommend a good dealer in NSW that isn't Five Dock (terrible, refer above) or North Shore (not price competitive)?

Sorry to hear about your troubles.

I have to admit, I was a little miffed when I read that you were getting your car in two weeks, given my comfortline wagon won't be arriving until closer to mid-October. Perhaps it was too good to be true after all.

It does sound like you are getting sub-par service, however.

Good luck with the next step.

Andrew

[kreuze]

Thanks mate.

I could have the one with satnav in a week but I just cant justify the extra $950. They won't budge on the price either.

Will just have a think about things for awhile and see where we go from here.

[Dutch77]

Not good, don't blame you. Especially when the Mk7's sat nav is worth no more than $9.50.

[AJD]

Getting screwed around big time with an order I made last Saturday for a comfortline wagon.

On the day everything perfectly OK, good price, car ordered, paperwork completed, advised the car will arrive on 16/08.

Got a call Tuesday, salesperson made an "error", the stock is apparently arriving in another state and needs to be freighted up. Advised this will delay order to 25/08. I was OK with this.

Today I got a call saying the interstate stock was sold by another dealer and no longer available. Given some story about how the other dealer screwed them over.

I was advised I can wait until October for my car, or get one with satnav which arrives even sooner than 16/08.

Wanted me to pay full price but I pushed for a heavy discount, they said they would have to speak to manager and get back to me immediately. Apparently the are losing money on this deal or some rubbish..

3+ hours later.. no call back.. Seriously considering cancelling and going with another dealer.

Can anyone recommend a good dealer in NSW that isn't Five Dock (terrible, refer above) or North Shore (not price competitive)?

Avoid Denlo at Parramatta, apart from being somewhat clueless and overly arrogant they are part of the Inchcape group which also owns North Shore. I too tried Barlow at Five Dock and walked away wondering if the sales staff were interested in selling cars or if I was an interruption to their social lives.

I have bought 2 Golfs through Buckles at Brookvale and was very surprised with the service at Barlows at Mascot. Unfortunately with VW's supply is supply, there are X number of cars available in each shipment and all the dealers compete for the stock.

[jacs]

Hey Rocca, im in the market mysef for a fully optioned golf R. Do mind telling me what u paid ?

[logger]

Maybe on the same ship as mine...... Asian King Due Fremantle 10-11 Aug...

How did you find the name of the ship so that you could track it? Surely dealers don't know this sort of detail do they. I have ordered another brand (ahem) of European car and tracking its shipment from Poland (I think) would give me a better ETA.

[BFPO40]

Not good, don't blame you. Especially when the Mk7's sat nav is worth no more than $9.50.

They invested $0.05 of that on the voice pronunciation.

Absolutely the most expensive navigation I have ever purchased (nav-pro) and also the worst voice navigation I have ever experienced. A free app guidance can do better. VW put very very very very very very little effort into the voice guidance.

[PBJ]

Well I just placed an order on a fully optioned R (manual) in Lapiz Blue... Not a single one available in that configuration (apparently) so looks to be a factory order. Half hoping it doesn't get built until Jan 2015 (delivered late Feb I guess) as requested on my contract given that current orders will only land in December. Anyone actually know how legitimate these "6-7 month" wait times are?

VW put very very very very very very little effort into the voice guidance.

Haha why is it so bad? Assuming it can't pronounce the "rd" or something?

[Dzl_Dubba]

Maybe on the same ship as mine...... Asian King

My RS is on the same ship too!

How did you find the name of the ship so that you could track it? Surely dealers don't know this sort of detail do they. I have ordered another brand (ahem) of European car and tracking its shipment from Poland (I think) would give me a better ETA.

Go here https://offices.2wglobal.com/offices...uickSearchPage and put your vin as the cargo ID. It'll give you the ship is on which can be tracked using various online tracking sites such as Marine Traffic