Mk7 Golf R Discussion Thread

[SteveMc]

Has a anyone managed to get any clarity on the whole Dynaudio confusion hanging over the 7.5R?

As in the reports so far that you'll be able to option it on lower specs but it won't be available on the R?

Hey Bons ... Nope, still a weird situation there. My dealer couldn't see it in the options list, but didn't say it was also excluded from std equipment. I'm hoping for someone else to hassle their dealer (hint hint) as I don't want to harp. Maybe it's included in the big screen / digital dash pack (whatever that's called again). Otherwise, us standard R 7.5ers are being picked on for some reason. After the "4 motion" and extra grunt, the big sound was what I was really looking forward to.

[Mr T.]

I purchased my 17 Golf R through Car Connect. Price was Ok and finance through Stratton, same company.

Thanks. I'll give them a go. Read some good things about them.


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[Mattlock]

Thanks. I'll give them a go. Read some good things about them.


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My Tiguan is financed through Strattons and they've done a few cars for me now. They're good to deal with.



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[iant333]

I recently asked VW Oz the same question and this was the response I received from them. 'Dynaudio premium audio system is not offered as a stand-alone option on the new Golf R. Dynaudio is a feature of the Golf R Wolfsburg Edition special model that will released simultaneously with the regular production new Golf R.'

[SteveMc]

I recently asked VW Oz the same question and this was the response I received from them. 'Dynaudio premium audio system is not offered as a stand-alone option on the new Golf R. Dynaudio is a feature of the Golf R Wolfsburg Edition special model that will released simultaneously with the regular production new Golf R.'

Can you use the same contact, and ask him or her why VW chose to offer the Dynaudio with all lower edition Golfs, and not the highest, standard production model ? Not including it as standard, but having it optional, would be understandable. Or having the Wolfsburg Edition be production and a NOT a limited run might also add some reason. But this just seems ludicrous.

[bonsquibbins]

So that's the final word from VW AU? Wow - that _is_ ludicrous.. I'm a big fan of Dynaudio's gear (their studio monitors are awesome) and have eagerly awaited the return to the AU range before doing my own refresh, and to have it available on the lower specs and not the R is really frustrating. The only way I can come to terms with it is that it's all a big mistake and it will be an inclusion with DAP in the same vein as the Wolfsburg. Otherwise it's down to trying to wrangle one of the 300 Wolfsburgs for a reasonable price (although if the talk of April 2018 delivery is accurate, it would be almost worth waiting until MY19 to see if VW comes to their senses and includes Dynaudio again in the R).

[iant333]

Can you use the same contact, and ask him or her why VW chose to offer the Dynaudio with all lower edition Golfs, and not the highest, standard production model ? Not including it as standard, but having it optional, would be understandable. Or having the Wolfsburg Edition be production and a NOT a limited run might also add some reason. But this just seems ludicrous.

I tried but I didn't really get anywhere. All I got was 'the Dynaudio premium audio system is an exclusive feature of the Golf R Wolfsburg Edition. We can't confirm at this point in time whether it will be available as an option for other variants.' Not much help, sry.

[SteveMc]

I tried but I didn't really get anywhere. All I got was 'the Dynaudio premium audio system is an exclusive feature of the Golf R Wolfsburg Edition. We can't confirm at this point in time whether it will be available as an option for other variants.' Not much help, sry.

Well, thanks anyway for trying. "Exclusive feature" is obviously not a term to describe an option that's available on every model, except one. I'm going to ask my dealer for an email/snail mail address for someone at VW Australia, and just write a plain old letter. I'll explain my disappointment at the changing nature of the "R" variant, now starting to become a "stripper" version, and not a premium model, after losing park assist, traffic jam assist and now the Dynaudio. And I'll ask if anyone there remembers from their marketing lectures how many people an unhappy customer of a business can influence compared to a happy one. "Find out what the customer wants and DENY THEM for no apparent reason" aren't the words I remember being drummed in. If enough of us with deposits do the same someone might listen.

I'll post my draft soon and the mailing address when I get it.

[SteveMc]

Well, thanks anyway for trying. "Exclusive feature" is obviously not a term to describe an option that's available on every model, except one. I'm going to ask my dealer for an email/snail mail address for someone at VW Australia, and just write a plain old letter. I'll explain my disappointment at the changing nature of the "R" variant, now starting to become a "stripper" version, and not a premium model, after losing park assist, traffic jam assist and now the Dynaudio. And I'll ask if anyone there remembers from their marketing lectures how many people an unhappy customer of a business can influence compared to a happy one. "Find out what the customer wants and DENY THEM for no apparent reason" aren't the words I remember being drummed in. If enough of us with deposits do the same someone might listen.

I'll post my draft soon and the mailing address when I get it.

So, here's the postal address for anyone considering placing something in print about the Dynaudio delete debacle. I feel physical letters still carry more merit than emails and require more consideration to dispose of in an organisational environment. I'll mail my letter today, but won't torture this thread with the content. Maybe you can message me in my "profile" if you'd like the text for some ideas of your own ...

Customer Care team
VW Australia
PO Box 5155
Chullora, NSW, 2190

[toggle]

Going through this same annoyance (dynaudio). In my case signed a contract a few weeks ago on a 7.5R and was told it was standard on the R (had them include it in contract). Now they're back peddling! Have taken this up with VW Australia customer care.