Do they mention when the software upgrade will arrive?
So spoke to my service manager about an update which was released a few weeks back by VW. They suggested not to go ahead with that update as problems were reported (screen freezing and resetting itself). Another fix is underway.
I should try them again the start of March.
Customer service at the dealership +
Customer service from VAG -
Flipper Dog
Now - T-Roc R, Audi Q5
Past VWs- T-Roc R-Line, Golf 6, 7 and 7.5, Touareg 7L and 7P, Passat B5.5, Polo MK3, Polo MK4 and GTI
Do they mention when the software upgrade will arrive?
I got my car in oct 2015, had the exact same issue on the first week and every 6-7 days it happens again. I called service centre today and the service guy told me they might not be able to fix this issue. I am gonna bring in the car to check in 2 weeks.
There is no fix until the (hopefully) next software release. No-one can get an answer as to when that release will happen.
White MY17 Golf 7R with DSG and DAP.
Just went to service 10 days ago, they updated the software and told me the issue is fixed. I got the car back with a smile face then the pilot thing is not working again on the day after
I called them and they said they can't fix it, have to wait for the next software update.
zorjiz,
I had mine updated today, so it is too early to tell whether it was a complete success. After driving around most of the day following the install, there have not been any problems. Not getting too excited as yet.
Can you please check on the software update page on the MIB (press and hold MENU until it displays) and where it says 'Installed SW train version' as to whether the last six characters displayed are P0222D? The previous update ended in P0221D. The Service Advisor stated this update was only just released. I just want to see whether you and I have the same update.
Thanks.
White MY17 Golf 7R with DSG and DAP.
I had the update conducted on 9th March to P0222D, have not seen any problems yet. Before I was having the park pilot unavailable a few times a week and a couple of blank screens.
Flipper Dog
Now - T-Roc R, Audi Q5
Past VWs- T-Roc R-Line, Golf 6, 7 and 7.5, Touareg 7L and 7P, Passat B5.5, Polo MK3, Polo MK4 and GTI
Same, I had my unit changed and the software updates to the latest version but yesterday I had the blank screen again
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I just bought a new golf couple of days ago and camera seems to be failing at least once a day. P0218D.. I will book it in to have it fixed next week.
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