MIB 2 dead?

[wilslm]

That's not specific to MIB IIs.

I've had this happen to my 2015 MIB I a few times now. Usually shifting to neutral and back into reverse brings the image up

Thanks for the advice, last time it happened, I shifted the gear to 'P' and turn off the engine and it did not fix.
Will try your trick when it happens.

[VRJ]

Well, I had the software updated today. The service advisor said the software has only been available for about the past week or two and addresses the Park Pilot, screen failures, Apple car play, bluetooth faults and many other issues. The advisor further said that there are 2 different type of radios and mine had the correct radio. I had no idea there were 2 different radios, unless I misunderstood and she meant it is only available for MY16 models with MIB II. I only had to wait about 1 hour. My issues were not as bad as others and only intermittent, but I did not want any of those issues to escalate. I will see how it behaves and advise.

[Kiaorana]

Thanks for letting us know mate.

Sent from my SM-G925I using Tapatalk

[wilslm]

What is your software version after the update? Keen to know if i've got the latest or need to pay for at trip to the dealer to update my software.

Well, I had the software updated today. The service advisor said the software has only been available for about the past week or two and addresses the Park Pilot, screen failures, Apple car play, bluetooth faults and many other issues. The advisor further said that there are 2 different type of radios and mine had the correct radio. I had no idea there were 2 different radios, unless I misunderstood and she meant it is only available for MY16 models with MIB II. I only had to wait about 1 hour. My issues were not as bad as others and only intermittent, but I did not want any of those issues to escalate. I will see how it behaves and advise.

[VRJ]

What is your software version after the update? Keen to know if i've got the latest or need to pay for at trip to the dealer to update my software.

Hi there wilsim. I wish I could help, but I can't. When I saw your post, I phoned the dealership and asked the service manager who in turn asked the foreman and neither knew the answer. He said the only way to obtain the details would be to reconnect the computer into the system. He also said it was more of a rectifying update rather than a map type update. Dunno what difference that makes. I should have asked yesterday when I checked in my car.

The only thing I can suggest is that when someone else has the update done to ask the service manager specifically when the car is checked in and before the work commences.

BTW: One of the fixes included Bluetooth connectivity. This morning I had the same problem as the previous version in that when connected into my iPhone to listen to my mp3's, about 10 to 30 secs into the first song there is silence for about 5 or so seconds then all good after this. This is no big deal and I can live with it, but it would be nice to have it working working with no issues. I think it is not the iPhone as I don't have this problem with Apple Car Play and I've not had this problem with other Bluetooth connections.

[AJW]

VRJ - you can see what version you're running by holding down the Menu key for a few seconds:-
It should show "Service Menu"
Then select the top one " Software/ update version" - something like that.

This is my MY16 GTI PP - Built end of July 2015

[VRJ]

Thanks AJW. You would think that either the service manager or foreman would have suggested this.

For some odd reason when I try to upload the image I get an 'invalid file' message. The image is .jpeg which is supposed to be supported. Maybe it's because I'm trying to send the photos from my iPad. So here are the details the long way.

Under the heading of Installed Software Update:

Installed SW Trained Version: MS2_EU_VW_P0221D

Installed SW MU Version: 0624

Part Number: 3Q0035846

Software Version: H25.14.78_STD2NAV_EU

i hope this helps.

[wilslm]

Great mine is 0622 so, the latest is 624

Thanks AJW. You would think that either the service manager or foreman would have suggested this.

For some odd reason when I try to upload the image I get an 'invalid file' message. The image is .jpeg which is supposed to be supported. Maybe it's because I'm trying to send the photos from my iPad. So here are the details the long way.

Under the heading of Installed Software Update:

Installed SW Trained Version: MS2_EU_VW_P0221D

Installed SW MU Version: 0624

Part Number: 3Q0035846

Software Version: H25.14.78_STD2NAV_EU

i hope this helps.

[Flipper Dog]

Great mine is 0622 so, the latest is 624

I am stuck with 0611 as far.
Thanks VRJ, looks like the dealer will be getting a personal visit first thing Monday morning from me.

[RMBB]

I am stuck with 0611 as far.
Thanks VRJ, looks like the dealer will be getting a personal visit first thing Monday morning from me.

Flipper Dog

, I would call them first to check because I just called my dealer and they said they don't have an update for my unit (I have a MIB2 currently on 0622 and experiencing the black unresponsive screen, although the radio can still be heard and I can restart the car by turning it off, exiting the car and locking it for 10+ seconds and then unlocking it to get it back to normal). I hope it doesn't get worse like some of the others have experienced here.

Does anyone know what "

Installed SW MU Version" actually stands for?

Installed

SoftWare

M? (Media?)
U? (Unit?)

Version

VRJ, any chance you could tell me which dealer serviced you so I could ask them more about the update? Thanks!