I guess it depends if it's leaking or just seeping, low fluid on a DSG can cause false neutrals; and that can be unsafe.
The sump pan, gasket and fluid should be all done at the same time.
being a TSI, i guess you have the 7 speed yer?
if so there is a kit to do this job, VAICO V10-3545-XXL includes all three parts and can be found for about $ 100 USD online.
3 hours is normally the time quoted for a mechatronics replacement, so that time is a bit high.
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