Thanks Couchmotorist, top effort mate!!!
Just got this from the manufacturer:
"And i am sorry to tell you that, The production depart. told me that the RHD model is no enough material to make (because this is the end of the month, we Purchase material every month 1st of the month), so i may delay to next month. so sorry about that.
*If you all worry about the payment, you all could frozen the payment of the paypal, then after we told you we have it, then you could release it, OK?"
I've told them we're not impressed, not least because they specifically rushed us to meet their "end of the month" production. I also mentioned they now have all of our money and we're dependent on them.
His reply:
"Sorry for the delay, we upset too. we push you to pay just want to do the earlier, but these days to many order, so not enough material. if pay one week early, then we could ship to you. Once we have the exactly shipment date by next week, we will let you know, thanks."
I'm trying to clarify what "may delay to next month" means in terms of a delivery date but I'll keep you all posted. I'd highly recommend we DON'T freeze the funds just yet, because if it's a matter of days then waiting for everyone to "unfreeze" might just cause further delays. These guys have been reliable in the past from other forums I've read so I'm inclined to give them the benefit of the doubt at this stage.
One other thing Veew mentioned earlier is the issue of insurance. Those with PayPal should be fine but those with EMS only have 30 days from the time of order which may prove difficult if they don't ship for another week or two. If this is the case then EMS orders might need to start a PayPal dispute to cover themselves. Other option would be to upgrade to FedEx (more money I know...)
Sorry again guys this one came out of left field. Will keep everyone posted when I hear more early next week
Mk7 GTI | Pure White | 6MT
Thought I would pop on here briefly, thanks Couchmotorist for keeping on top of everything!
Regarding insurance coverage in the post above, I'm pretty sure the EMS coverage is for the delivery itself and not 30 days from Paypal payment. I've outlined Paypal's coverage in Post #5, you can refer to the eligibility requirements in sections 7.1 & 7.2.
https://www.paypal.com/sg/webapps/mp...reement-full#7
Section 7.5 refers to dispute resolution which MUST be opened within 45 days of payment.
This may be more relevant for Point_01, chibailah, Flipper and KWS as you've opted to ship with EMS.
Due to the issues in production and shipping, the items could still be en route sometime close to the cut off for a Paypal dispute. If this is the case, you may need to open up a Paypal dispute. If there are any issues with the items not arriving at all or if there are issues with the items themselves (damage during delivery or faulty items) then the dispute is already open for you.
I don't think upgrading to FedEx is necessary atm but is an option if you want the breathing room. I'm sure you can upgrade anytime up until a few days before they complete production.
Over the next 1-2 weeks we will definitely get a better idea on production completion and shipping dates. As always, Couchmotorist will keep you in the loop.
Last edited by veew; 26-07-2014 at 03:57 AM.
Any news on this?
Emailed Mark tonight. Hopefully will reply tomorrow but we may not have much in the way of news until next month (ie August) when the new materials start rolling in. Trust me when I say I'm chasing this, my email thread with him is well over 20 messages!
I'll keep people posted as best I can.
Mk7 GTI | Pure White | 6MT
When I saw you post the materials won't be coming in until August my heart dropped to the floors but than I saw its only 3days away till we are in August. hahaha
I am seriously sooooo keen now. I will be documenting the whole installation and posting it, too. So if once they arrive and I beat anyone to installing there should be a sufficient guide
MkVII | GTI | Tornado Red | DSG |Bi-Xenon | Panoramic Roof | Vienna Leather | Driver Assist
Got an update from Mark regarding the shipping time:
"Yes, we will have material by next Monday, and then we will try to ship out to you at the end of next week, that is our plan". Ie materials by Mon 4/8/14, ready to ship (hopefully) Fri 8/8/14.
Payment is sorted for everyone so there shouldn't be any delays. I will keep updating as I pin things down further.
Almost there people.
Mk7 GTI | Pure White | 6MT
Hi All,
I am new to the forum and would be keen to join this group unless it's already closed and no more items can be included. Would you kindly let me know the status.
Thanks
James
Bookmarks