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Thread: Dreaded DSG Gear Change noise.

  1. #11
    Join Date
    Sep 2018
    Location
    Australia
    Posts
    32
    Users Country Flag Thread Starter

    Thanks guys. Will definitely keep updated on the outcome.

    If I knew how to upload sound recording from my phone I would post it.

  2. #12
    Join Date
    Sep 2018
    Location
    Australia
    Posts
    32
    Users Country Flag Thread Starter
    Just thought I would post an update -

    Vehicle went in yesterday to be checked. Mechanic drove vehicle home and confirmed the noise and that the clutch plates are the issue and need to be replaced.
    Claim has been to submitted to VWA and will take a few days for them to get back to dealer. Service department has pointed out that the last service was not done by VW so could be an issue. Not sure how, as it was only a minor service and would have made no difference to the premature clutch plate wear.

  3. #13
    Join Date
    Sep 2018
    Location
    Australia
    Posts
    32
    Users Country Flag Thread Starter
    Got a call from VW today and they are going to cover all of the repair costs!!

    Big thanks to VW Capalaba for excellent, prompt service.

  4. #14
    Join Date
    Mar 2014
    Location
    Queensland
    Posts
    51
    Users Country Flag

    Good, fair result! Congratulations and well done.

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