Delivery delays (BS?)

**BenT** · 23-07-2019, 01:03 PM

Hi all,

Dealer quoted an "estimated" delivery date of July 29 for my car. I asked for a firm date but he can't give one - claims he can not find out where the car is or when it will be delivered. He gave me a VIN number though.

Do you reckon the dealer is bull****ting and I won't get the car for weeks/months?

Is this normal?

**Talbs** · 23-07-2019, 01:17 PM

Originally Posted by BenT

Hi all,

Dealer quoted an "estimated" delivery date of July 29 for my car. I asked for a firm date but he can't give one - claims he can not find out where the car is or when it will be delivered. He gave me a VIN number though.

Do you reckon the dealer is bull****ting and I won't get the car for weeks/months?

Is this normal?

If they have the VIN, they will know where it is. Factory, transport, docks, shipping etc. This is all tracked. However, clearance through our Australian Customs is what becomes vague; 4-14 days is not uncommon.

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**Lucas_R** · 23-07-2019, 01:44 PM

Using the VIN i tracked my brand new Golf R all the way from Germany, through the Panama canal, and on to Australia back in 2011. Surely the tracking is as good as this if not better 8 years on. This was both an exciting and painful time, as the progress is slow once on the water and its a long way. I would only look once or twice a week so i could actually see progress.

As mentioned above, once it arrived in Australia, it was approx 2 weeks before it arrived at the dealership.

**rosslm** · 23-07-2019, 08:04 PM

Originally Posted by BenT

Hi all,

Dealer quoted an "estimated" delivery date of July 29 for my car. I asked for a firm date but he can't give one - claims he can not find out where the car is or when it will be delivered. He gave me a VIN number though.

Do you reckon the dealer is bull****ting and I won't get the car for weeks/months?

Is this normal?

Check your delivery status here

WWL