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Thread: Crack in Windscreen

  1. #1
    Join Date
    Mar 2010
    Location
    Victoria
    Posts
    700

    Crack in Windscreen

    So the other day I was driving to work down the Monash and out of nowhere something hit the Windscreen and I have a crack right in the middle on my 1.5 year old R.
    Few years ago I had the same thing happen on my GTI and the insurance claim was so smooth, got a factory VW Windscreen and went to O'Brian centre in Ringwood to have it changed. Could not fault them at all.

    So this time RACV have directed me to National Windscreens. I asked for O'Brian but apparently they are now not on their "partner network" and if I want to go with them then I have to pay and then they will reimburse me. Same for if I went and had it repaired at the dealership (who subcontract it anyway).

    Anyone had a replacement with National before? I hope the jell fix will be enough this time around but I doubt it. My assessment is booked for Monday.
    MK7.5 R|Lapiz Blue|DAP|Sunroof|Tint
    SOLD MK7 GTI|DSG|Carbon Steel|Leather|Panoramic Sunroof|Bi-Xenon Lights|Driver Assist|Tint|Euro Plates
    SOLD MK6 GTI|5 Door DSG|Carbon Steel|Leather|Sunroof|Electric Driver Seat|MDI|Tint

  2. #2
    Join Date
    Dec 2011
    Location
    Pacific Paradise QLD
    Posts
    7,381
    Users Country Flag
    Quote Originally Posted by kennyc View Post
    So the other day I was driving to work down the Monash and out of nowhere something hit the Windscreen and I have a crack right in the middle on my 1.5 year old R.
    Few years ago I had the same thing happen on my GTI and the insurance claim was so smooth, got a factory VW Windscreen and went to O'Brian centre in Ringwood to have it changed. Could not fault them at all.

    So this time RACV have directed me to National Windscreens. I asked for O'Brian but apparently they are now not on their "partner network" and if I want to go with them then I have to pay and then they will reimburse me. Same for if I went and had it repaired at the dealership (who subcontract it anyway).

    Anyone had a replacement with National before? I hope the jell fix will be enough this time around but I doubt it. My assessment is booked for Monday.
    I had one done in a Passat and ins co gave me a number of a local guy who stuffed around a bit but did it at the dealers with a factory screen which you should INSIST on getting because of the cameras etc.

    Mine cost $660 for the screen and about $800 for the installation and resetting up the cameras etc. Best $45 I ever spent

    He did a very tidy job and Obriens being franchises are expensive and can be hit or miss

    Eg Cruiser screen OBriens $560 Local guy same screen $245 and done in 90 mins.

    Any of them can be iffy depending on the guy who does it rather than the company
    2021 Kamiq LE 110 , Moon White, BV cameras F & B
    Mamba Ebike to replace Tiguan

  3. #3
    Join Date
    Mar 2010
    Location
    Victoria
    Posts
    700
    Thread Starter
    RACV have said I will be getting a genuine screen. But has anyone had work done by national? Are the alright?
    MK7.5 R|Lapiz Blue|DAP|Sunroof|Tint
    SOLD MK7 GTI|DSG|Carbon Steel|Leather|Panoramic Sunroof|Bi-Xenon Lights|Driver Assist|Tint|Euro Plates
    SOLD MK6 GTI|5 Door DSG|Carbon Steel|Leather|Sunroof|Electric Driver Seat|MDI|Tint

  4. #4
    Join Date
    Dec 2011
    Location
    Pacific Paradise QLD
    Posts
    7,381
    Users Country Flag

    Quote Originally Posted by kennyc View Post
    RACV have said I will be getting a genuine screen. But has anyone had work done by national? Are the alright?
    The last line above applies to all companies. You will just have to wait and see if thats who they say you have to use
    2021 Kamiq LE 110 , Moon White, BV cameras F & B
    Mamba Ebike to replace Tiguan

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