Reply With QuoteWell, if you are going to be so picky.....Originally Posted by Hillbilly
Edumacated pipple often use full stops to indicate the end of a sentence.
"Let he who is without sin cast the first stone" (or something like that).
Dub Crazy
3 posts and one is about spelling. Thanks for your contribution. /facepalm
carandimage The place where Off-Topic is On-Topic
I used to think I was anal-retentive until I started getting involved in car forums
Volkswagenist
Well, if you are going to be so picky.....
Edumacated pipple often use full stops to indicate the end of a sentence.
"Let he who is without sin cast the first stone" (or something like that).
2017 MY18 Golf R 7.5 Wolfsburg wagon (boring white) delivered 21 Sep 2017, 2008 Octavia vRS wagon 2.0 TFSI 6M (bright yellow), 2006 T5 Transporter van 2.5 TDI 6M (gone but not forgotten).
New Dubber
Just because I'm new here doesn't mean I'm new to forums.
And I just read through 10 pages of someone misspelling the same word over and over and it was grating.
Anyway, this whole thing has been ridiculous and I can't believe that a dealer would not only make you pay for a re-gas, but fob you off like you didn't understand how A/C systems work.
Volkswagen Fan
Ok guys, here is the hopefully final part of this War & Peace saga.
Got my car back again to day.
The A/C had again stopped but no leak could be found by tracing the dye. They supposedly brought in an expert who found the leak in 15 minutes. Mounted on the firewall behind the heat shield is the Tx (or expansion) valve. There was a lot of oily residue round it but no visible dye. (have you worked it out yet ?).
The valve and all associated pipes were replaced in accordance with VW's request. Recharged and all seems good.
I asked to see the Faulty valve (with my trusty UV lamp) but was not allowed.
The end truth of this is, I had a leak they did not put dye in it as they said they did. If so the leak would have been detected quickly, certainly after 2 weeks of driving.
Can anyone tell me what is the advantage of deliberately setting out to deceive the customer.
My problem could have been fix the first day it was at the dealer.
Last edited by ozmale; 29-03-2019 at 01:20 PM.
The Car: MY20 Black Golf R Final Edition, 5 Door, Driver assistance package, Sun Roof.
Volkswagenist
The only rational explanation is that they didn't want to own up to their errors and incompetence, let alone admit that a customer may have actually known more than their in-house "xpsurt technicians". This seems to be increasingly common in all walks of life, with politicians particularly prone to the "deny, deny, deny" approach, even after it has become very obvious to all concerned that they cocked up big time.
Hopefully VWA only paid them for what they should have done in the first place (put dye in, recharge, find leak, fix it - once), and not one extra cent for all the extra faffing around they put you through. That way there is at least a financial penalty for their incompetence.
Fingers crossed it is now properly fixed.
2017 MY18 Golf R 7.5 Wolfsburg wagon (boring white) delivered 21 Sep 2017, 2008 Octavia vRS wagon 2.0 TFSI 6M (bright yellow), 2006 T5 Transporter van 2.5 TDI 6M (gone but not forgotten).
Volkswagen Fanatic
It all seemed good when they gave the car back last time also. BTW, you have no proof of your accusations and putting them on a forum is not exactly the brightest thing to do.
Volkswagen Fan
Actually I do, more than you would realize. I am just not showing my hand as yet. I am now getting a lot of assistance from other organizations.
The Car: MY20 Black Golf R Final Edition, 5 Door, Driver assistance package, Sun Roof.
Volkswagen Fan
Actually, I personally think the way VWA compensates the dealers for warranty work is probably part of the problem. I have no idea how it works but there certainly seems to be no incentive to do it right the first time.
The Car: MY20 Black Golf R Final Edition, 5 Door, Driver assistance package, Sun Roof.
Volkswagen Fan
As I had suspected, this dealer did not make the effort to properly diagnose the issue and left you high and dry.
RS
R
Volkswagen Fanatic
Calling people liars on a public forum is never a good idea no matter what you think you have, just ask those who have finished up in court over such matters. If the problem is fixed what other action are you going to take as the complaint has effectively been rectified no matter how long it took. I have sat in on a few tribunal hearings BTW.
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