Quote Originally Posted by brad View Post
If it's a VW dealer I'd report them to VW AU for a conflict of interest with VW policy.

Suttons and The bunch that own the Mitsubishi dealership in Liverpool use this tactic all the time.
That could be complete waste of time, since, as I understand from the title of the thread, the manufacturer warranty is over.
It looks like the OP got bonus when he was buying his car, an extended warranty offered by dealer not backed by VW AU, so it has nothing to do with them. The condition of such warranty is that the car must be serviced every 6months, I cannot see legally anything wrong with that.