They were OK with a turbo intercooler pipe but then that's a VW part so probably got it from VW. The Skoda part was the issue, and I get maybe a degree of discomfort, but really what is the big deal? Talking to a parts guy from another dealer? Can't really see why; if it was a used Skoda on their lot that needed it what else would they do?

When I dropped in, the parts guy was super helpful, not only remebering me but when I mentioned another issue that might need a part he tracked the number through my VIN and printed out part and diagrammatic info - all in the knowledge that they wouldn't get the business since I said I was locating the part from eBay.