Originally Posted by
wai
The first ones (Goodyear) did not last too long and were replaced because the tread delaminated (an acknowledged production fault), but because I was only driving around 5,000 km per year, it was outside the warranty period and so I had to get new tyres at my cost. .
Goodyear tyres (and most of the other major brands) have a life of tread, pro-rata warranty for any manufacturing faults. Most Goodyear tyres come with 10/32nds of tread. If the tyre has 5/32nd left &t gets a seppo then you'll get 50% off the RRP of the new tyre. The only problem is that RRP is about 50% more than street price plus they'll try & hit you for fit/valve/balance, so once you get to about 4/32nd you are better off financially buying at street price rather than making a claim. Also, you'll find that the Goodyear branded outlets (single brand stores) are more inclined to know about & give you a claim whereas the multibrand guys try & avoid going through the claims process (they are less likely to be successful as well). What they generally do is tell you there is no claim & then put it through for themselves.
We were very honest at our shop & knew all the batch numbers that were faulty. We'd check the s/nos on all the cars that came in & could offer new tyres at a warranty prices (we would do it cheap as possible) before a fault had appeared. Customers were pretty happy if we could offer them new tyres at a good price & it counted towards our monthly sales quota - so win/win.
Last edited by brad; 15-10-2011 at 10:14 AM.
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