Volkswagen Group Australia Pty Ltd—Skoda Octavia and Superb vehicles
PRA number: 2013/13635
Date published: 14th June 2013
Product information
Product description
All Skoda Octavia and Superb vehicles manufactured between November 2008 and August 2011
Identifying features
35C3
What are the defects?
Due to electrolysis, the DSG 7-speed transmissions are susceptible to conductive deposits forming in the gearbox control units, possibly causing the gearbox fuse to blow. Should this happen, the clutch will fully open due to power supply failure, causing the vehicle to roll to a stop if in motion.
What are the hazards?
In the majority of cases, the fault occurs when the engine is started with the vehicle stationary. If the fuse blows while the vehicle is in motion, however, a sudden loss of power at the wheels could in certain circumstances occur while the vehicle is being driven. This may pose a hazard to the vehicle occupants and other road users. All other functions of the vehicle (steering, braking, etc.) remain fully active.
Where the product was sold
Nationally
Traders who sold this product
Authorised Skoda dealers nationally
Supplier
Volkswagen Group Australia Pty Ltd
What should consumers do?
A letter is being sent to affected owners of the vehicles. For further information, customers can contact their local Skoda Authorised Service Centre or contact Skoda Customer Care on 1800 607 540.
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