Went for a drive to Rainbow Beach last Wednesday(3rd)...was going around a roundabout and the yellow oil light lit up(anal sphincter tightened...became an instant follower of the Shiite faith). Rang the 1800 VW number they put on your windscreen and went through what had happened...oil was low and was told expect the oil to get a bit low around 15000 kms and to go to a Shell servo and put a bit of 5w30 or 0w40...Shell had neither of these and the person behind the counter was as helpful as the proverbial ashtry on the motorbike. When I turned the engine off and restarted the car the oil light was out but the level was on the bottom third of the dipstick.
So I drove to Maryborough and went to Auto Trend and got some Castrol "EDGE" 0w40 (I read the Castrol catalogue and that is the one specifically made for VW, Porsche,Audi and FPV). topped up the oil and was advised by VW Assist(they are fantastic to talk to over the phone .. and extremely knowledgable about your vehicle) to go to my dealer and change the oil.
Got to the dealership on Friday morning and they looked at the car and said "the oil level is fine" to which I replied "I know, I made it fine". Anyway to cut the story short a tad, they are putting a new turbo on it under warranty as there is a leak from the main shaft of the turbo. Spoke to the chief mechanic yesterday and he said that the car is fine but because there is the leak they replace the turbo as normal procedure under warranty..so I am very impressed by the care they gave me and extremely satisfied and impressed by the service, I cannot say enough good things about the folks at VW. Mechanic also said if anything really damaging is likely to occur in your car it will shut down in a manner that will cease or reduce any risk of further damage to your engine or vehicle.
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