Hi and welcome to the forum. For $100 im not suprised that it doesn't work very well. I would return it (if possible) and get your money back and keep saving for a better quality unit.
Although there are some cheaper options around the $400 mark, the tried and tested option is the genuine VW RCD330 unit which was fitted to cars in some of the Asian countries. There are hundreds if not thousands of these units fitted to Mk5 and Mk6 Golfs in Australia.
You will need to tick the option for the steering wheel adapter harness and the canbus gateway upgrade, taking the price to $843.00
VW 6.5" RCD330 Plus 6RD035187B (No Name) Radio for VW Golf MK5 MK6 Scirocco R Tiguan Passat Polo Caddy
Note this unit has WIRED Carplay/Android auto. If you use an iPhone and want wireless Carplay then the wireless adapter works fantastically well and is much neater and more convenient than having to connect the cable all the time.
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