The VW Part No. is 1K2857919D.
To remove the compartment, open it (use a set of pliers to grab whatever is left of the handle to open it) and when the compartment is in the open position pull it slightly down and towards you in line with the opening in the hinges (the hinges on the compartment are two c-shape plastic pieces that snap onto the hinge pins in the interior of the console).
Our Golf Mk5 had exactly the same problem and I got a replacement from Camden GTI's wrecking/spare parts yard when I was up in Sydney last year. I think the spring is too strong and the plastic too thin in handle and it weakens with use and age before it fails. I believe the replacement one I got is off a later model Mk5 as the spring is much weaker, so hopefully the handle will last longer.
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