GTI MKV DSG died on Monday morning - Mechtronic fail

[NabzGTI]

Check this guy out, he is selling a DSG Box from his GTI. Might be worth looking into. It was only posted a few days ago, so you might be in some luck.

http://www.vwwatercooled.org.au/foru...fsi-62108.html

[Blitzen]

Perhaps look at fitting a manual... That way you dont have to worry about the inconviniace of being without a car when the mechatronics fail again next year... I hope it work out for you mate. Yet another DSG failure...

[blutopless2]

This is not entirely true. I know of at least one example (straight from the dealers mouth, so to speak) where a car came in more than a year out of warranty, second owner and serviced from new at an independent (never dealer) and VW Aus still paid a large percentage - 80% if I remember correctly - of the cost. Something like a gearbox failure can be argued pretty well under stat. warranty if you know your stuff as it is reasonable to expect that it shouldn't break within just a few years and (relatively) low kms.

hence my comment...... "but its still worth a try"

[TomC]

hence my comment...... "but its still worth a try"

Spot on

[Dynamic Locks]

It pays to take out extended warranty just by virtue of having DSG.

Agreed...after just having my totally destroyed DSG in my Caddy replaced @ 34,000kms under warranty...

I wish I had extended warranty, but I will be getting rid of it just before normal warranty runs out thats for sure...

Dazz

[Duane]

Hey guys,
Thought I should update about my DEAD GTI.
So the Mechtronic Unit finally arrived form Germany today. My mechanic rang to inform me that the car is stuck between 2nd and 3rd gear. They now have to take the gear box out to try and resolve this problem. This obviously means more labour $$.
I keep hearing the words 'This is so rare' and 'Never seen this before' it's driving me crazy.
I'm keeping a record of everything and starting to compile my case in preparation to present VW Australia. I don't know about my chances but you have to give it go really!
Will keep you all posted on the outcome.
Duane

[Duane]

Hey TomC
Unfortunately my car is being repaired at a non-VW dealership. Kind of gone too far with him, ordering parts etc to change now. I still plan to present a case to VW Australia - any suggestions as what/who I can contact. I was planning on drafting a letter with my solicitor with all the details of the case and then posting to the General Manager of VW Australia. What do you think? Sounds like you have heard of a similar example to mine...
Thanks
Duane

[ian]

Hey TomC
Unfortunately my car is being repaired at a non-VW dealership. Kind of gone too far with him, ordering parts etc to change now. I still plan to present a case to VW Australia - any suggestions as what/who I can contact. I was planning on drafting a letter with my solicitor with all the details of the case and then posting to the General Manager of VW Australia. What do you think? Sounds like you have heard of a similar example to mine...
Thanks
Duane

Hi is the car at a reputable wv service garage, i know that Camden GTI have a very competent VAG car mechanic who knows all the ins and outs , once the new Mechtronic unit is replaced it has to be coded to the car,
I had my Mechtronic unit replaced under warranty but it wasn't the problem and in the end had replace the DSG gear box , i just hope the mechanic your dealing with knows hope to get your car going again .

[TomC]

Hey TomC
Unfortunately my car is being repaired at a non-VW dealership. Kind of gone too far with him, ordering parts etc to change now. I still plan to present a case to VW Australia - any suggestions as what/who I can contact. I was planning on drafting a letter with my solicitor with all the details of the case and then posting to the General Manager of VW Australia. What do you think? Sounds like you have heard of a similar example to mine...
Thanks
Duane

The example I refered to in my previous post was a non-dealer VW specialist. In the case I was told about, because the car had been serviced using all VW-approved parts and lubricants, VWA came to the party even though it wasn't serviced by a dealer.

As ian mentioned, if the specialist is a recognised VW specialist that does logbook servicing with VW parts, it is certainly worth trying for assistance from VWA. This will have to be done through a dealer though, so you will need to take it there to have the problem assessed and the claim lodged. As has already said, there a no guarentees of assistance but it's certainly worth a try.

[Duane]

The example I refered to in my previous post was a non-dealer VW specialist. In the case I was told about, because the car had been serviced using all VW-approved parts and lubricants, VWA came to the party even though it wasn't serviced by a dealer.

As ian mentioned, if the specialist is a recognised VW specialist that does logbook servicing with VW parts, it is certainly worth trying for assistance from VWA. This will have to be done through a dealer though, so you will need to take it there to have the problem assessed and the claim lodged. As has already said, there a no guarentees of assistance but it's certainly worth a try.

Thanks guys,
The garage is a European specialist and I have all my logs (serviced every 5000ks). I will certainly take te car to it's original home and lodge a case study. As you say 'It's worth a try'
D