Quote Originally Posted by daft1014 View Post
Just got back from the dealer with the magic clip fitted under warranty.

The noise is much much better, but the real test will be tomorrow morning when the car is cold.

The dealer - Brisbane Prestige - pushed hard with Skoda Australia to pay for the clip/fitting as a gesture of goodwill. Skoda Aus initially did not allow the fix due to the issues outlined above. I think Skoda Aus will never issue a TPI for a non-safety related issue while they sell so few cars in Aus. Paradoxically they will never sell many cars in Aus if their current owners do not sing their praises.

Nevertheless, Brisbane Prestige did a great job as a non-VW aligned dealer to get Skoda to agree to this fix.
Very interesting daft1014. I am the other Brisbane Prestige customer who has had the repair authorised by Skoda Australia. That was a while back. I called the service manager three weeks ago and he told me he didn't have the clip but would chase it up and call me back. I have coincidentally caled again earlier and now i know he has done yours will be on his case! Glad it has made a difference.

Pity they have no interest in my furry seat or deformed side bolster! Has anyone got a seat cover replaced because of the fluffing issue? It happens routinely in the UK but Skoda Australia seem very tight when it comes to warranty work. Something to bear in mind for prospective purchasers.