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Thread: Warranty Issues

  1. #11
    Join Date
    May 2008
    Location
    Erskineville, NSW
    Posts
    7,594
    Users Country Flag

    I had a Fuel Pressure regulating valve go "out of spec" at about 3 months/5,000km. Car went into limp mode. fix was a complete high pressure fuel pump.

    Last winter I got a squeak in the dash somewhere. It dissapeared with warmer weather & I assume it will come back in June.

    At the moment a VCDS scan is showing multiple N75 valve faults. It's been like it for months & I haven't had time to get it looked at. I think it's causing a slight flat spot when accelerating through the rev range under a light throttle.

    i think that's pretty good for 2yrs9mths/70,000km
    carandimage The place where Off-Topic is On-Topic
    I used to think I was anal-retentive until I started getting involved in car forums

  2. #12
    Join Date
    Jul 2010
    Location
    Castle Hill, NSW
    Posts
    205
    Users Country Flag
    The only problem I had was the 2 different colour LED driving lights. Replaced under warranty after waiting for about a month for a replacement light assembly.

    I have noticed a rattle coming from the passenger side dash vent of late. A hard punch next to the vent fixes problem for about half an hour. I guess I'll learn to live with it because getting rattles fixed usually opens a can of worms.

    Finally, are anyones front brake calipers starting to fade? I noticed the other day mine have turned a pink/faded red colour. I put some wax on them & this fixed the problem slightly. The rears are still fine and shiny red...
    MY11 Octavia RS 2.0lt TSI DSG Liftback - Candy White

  3. #13
    Join Date
    Oct 2010
    Location
    Narellan, NSW
    Posts
    353
    Thread Starter
    Our calipers are still nice and red, haven't started fading!

    We have the same issue with the rattle from the passenger side aswell - gets pretty annoying sometimes but like you said, don't want to open a can of worms!
    MY10 Occy vRS \\ GIAC Flash Tune \\ 19" VMR v713 \\ It's a Skoda. Honest.

  4. #14
    Join Date
    Jun 2009
    Location
    Melbourne
    Posts
    91
    Engine light came on one evening whilst driving on the freeway. Took it into Skoda and had the throttle body replaced.

  5. #15
    Join Date
    Sep 2008
    Location
    Melbourne
    Posts
    1,009
    Users Country Flag
    First problem:
    Started off with a rattle in the rear that sounds like plastic panels vibrating on one another and happens when driving on corse highway roads like on calder hwy towards bendigo. Drives me nuts if I don't listen to some music to drown it out.

    Second problem:
    A rattle/humming is coming from the passenger side door or dash near or under air vent area and is getting louder and worse. It developed a few weeks ago.

    Third problem:
    Rear spoiler seems to look a bit dull and the yellow on it looks different to the yellow on the body. Had it cut and polished and detailed and smoother now but still see a difference in the colours. Skoda Mentone said to give it a polish and it'll do away and yes the oxidation has gone but the colour mismatch is still there and they won't do anything about it cause they say its due to the plastic compared to the metal panels???

    Will have ot book the car in AGAIN for the rattling to be looked at soon. Annoyig things about the first problem is, I can't seem to pinpoint it and last time when I sat in the back while the wife drove the car, there was no rattling to be heard. Darn it!

  6. #16
    Join Date
    Sep 2009
    Location
    Victoria
    Posts
    1,981
    Quote Originally Posted by Gti Dave View Post
    Skoda Mentone said to give it a polish and it'll do away and yes the oxidation has gone but the colour mismatch is still there and they won't do anything about it cause they say its due to the plastic compared to the metal panels???
    That's crap and it's nothing to do with them anyway it's a Skoda Australia problem. If they had even one once of interest in customer service they would have referred the issue to Skoda.
    My advice. Go to a dealer who is interested in supporting their customers.
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  7. #17
    Join Date
    Jun 2009
    Location
    Northfield, Adelaide
    Posts
    295
    Users Country Flag
    First issue - Tow bar control unit - was faulty from the first time i used the RS to tow a trailer and also the ECU hadn't been re-coded ( nil canceling of the reverse sensors when a trailer is fitted) , got screwed around with the guys at Steve Jarvin ( where I bought it from ) but decided they were going to replace it because it was stuffed. Before they got the part in they were forfeiting their franchise so I took it to the Newcastle service centre ( Audi Newcastle), they checked it out, control unit was fine, was a blown fuse and that the control unit was a south american model. Also they re-coded the ECU and all was fine except for a blown bulb function due to the S/American model working slightly different. New Control unit fitted now. All done under warranty

    Issue 2 - Roof lining where it meets the windscreen was not seated correctly ( seemed to be too short ), was refitted but still not correct so a complete new roof lining was ordered and refitted - all good - all done under warranty.

    Issue 3 - Drivers seat mesh was pilling, seat cover was replaced, not under warranty but under good will through Audi Newcastle/Skoda Oz - was very happy with that outcome, considering I did find out that the wife had been wearing pants with velcro tabs on her rear pockets - I found that after getting the seat cover changed, I felt a little naughty getting it repaired for nothing when i found out

    Issue 4 - Front bumper/spoiler paint had bubbled and started to lift in the very corners of front number plate recess - has been inspected and will be repaired/resprayed when i take it in for it's 30,000km service later this month. Again will be done under warranty.

    Considering I didn't buy my car from Newcastle Skoda, the service centre has been brilliant - they jump on the phone to Skoda Oz with no hesitation and always work on a best solution for all ( so far that has all been in my favour ). They're even very clued up on good set up for the Skoda's - I had my wheels re-aligned after a little sawtoothing on the rear wheels, they did a very acurate job & set it up so it doesn't effect camber so much when loaded up, but not so much that it effects unloaded driving - so far the tyres have worn very even since the alignment. They even are keen to have a chat about other set ups with suspension and possible engine "tweaks" I've been considering.

    All in all, nothing major, just a couple of annoying faults but were quickly addressed and looked after under warranty etc. Am very happy with the car & the after sales service from Audi Newcastle - Skoda S/centre!!
    Last edited by dazag; 08-04-2011 at 08:32 PM.

  8. #18
    Join Date
    Feb 2009
    Location
    Adelaide, SA
    Posts
    82
    Overall v.happy with my pre FL Octavia vRS but since you ask....

    Warranty issues:
    1/
    Air conditioning compressor failed - replaced under warranty
    2/
    Rear boot strut mount collapsed and has scraped paint due to rubbing. Booked in to fix under warranty
    3/
    Rubber surround around hand brake lever has bunched up making it harder to take the hand brake off. Booked in to fix under warranty

    Other quirks of the car I've noticed
    1/
    Door seals creak when entering or exiting driveway
    2/
    Air conditioning fan 'flutters' intermittantly as others have described
    3/
    Creak in front suspension when going over speed bumps at very low speeds (should I have this checked out?)
    2006 VW Golf GTI Silver Mk5 5dr manual no options (the way nature intended) SOLD
    2012 Skoda Octavis RS wagon, race blue, red stitch interior, DSG SOLD
    2008 Skoda Octavia vRS Wagon (Mk II, pre-FL) 2.0 TFSI 147Kw 6 MT bright yellow SOLD
    Other: 2013 Mercedes B250 Sliver Command Pack panoramic roof

  9. #19
    Join Date
    Nov 2008
    Location
    Melbourne
    Posts
    123
    My RS wagon is 7 weeks/4,000km old now, and only a couple of minor annoyances.

    When the car was about 2 weeks old I found a screw on the front passenger floor, which no doubt came out from under the dash somewhere. It's since developed a nasty squeaking noise coming from around the glove box area. I think it's the glovebox base. Haven't really had time to investigate where the screw came from, and Richmond Skoda have said to bring it in and they'll look at it.

    When using the aux jack in the console with my ipod, a couple of times I've selected 'media' on the head unit and it hasn't recognised the ipod. And on one occassion when I selected media it just permanently displayed "starting system" and nothing actually started.

    Also when I turn the car off, the MFD displays a warning saying "check safety locking" or something like that (can't remember exact words). I haven't gotten around to reading the manual to see what this means. It's done it since new, maybe it's normal?

    And I've noticed that sometimes the rear cargo screen seems to rattle a bit. It's intermittent, and if I retract it and slide it out again it'll often stop rattling.

    But otherwise I'm very happy with the car.
    now: 2008 Octavia RS TSI manual sedan, yellow, Stage 1 tune, 185kw.
    before: MY11 RS TSI manual wagon, race blue, sunroof, tint, MDI
    '74 Alfa Romeo GTV 2000 - mint
    '70 Alfa Romeo 1750 Berlina - project

  10. #20
    Join Date
    Jan 2010
    Location
    Bathurst, NSW
    Posts
    542

    Wow - a few problems around. We have an RS wagon with 16000ks and no broken bits (touch wood).

    I had the back wiper fall off (it just slides in, but it looks like its broken so I left it off and asked them to look at it at service) - I might add that NMG tried to charge me $30 to replace it at the service. $30 for 10 seconds of time seems a bit steep and no one asked me so I cracked it and he knocked it off the bill as requested. Many service centers try to charge you for replacing wiper blades these days - highway robbery.

    Also had a squeak around the the A-Pillar near the dashboard. Nothing a bit of spray lube couldn't fix.

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