WTF would be my reaction too!!
Did he wire the speakers out of phase when he had both channels feeding the amp? That's the only reason that the bass would be killed.
As for willow's list, I would do steps 4 & 5 together using the crossovers to strip out the bass going to the existing speakers, then step 1 if needed and leave it at that.
Sure, you won't be able to sound off vs the doof-doof crowd (well you could but it'd be just a monotone thump - hang on....) but it will IMMENSELY improve the sound quality for a fairly small outlay and not much effort.
Resident grumpy old fart
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