Actually the new Audi/Skoda workshop for Richmond now has a fridge full of stuff and a lounge full of pretentious Audi owners. They always had a coffee machine etc, but I value getting my car, being told what's done and then getting out as quick as I can over being in there. The new Eastside Skoda is right near my house, but really wish a better dealer franchise had opened than them. Their servicing guys are all going to be novices, at least Richmond Skoda had people with Audi/VW backgrounds to start with.

They all want to show you the service area now as they want to keep the money flowing in. It will likely be mentioned in a survey you get. I was shown it with my Hyundai, but the fact the girl didn't notice the fresh door ding in my car (They had it out in the forecourt with all the display models right up against one), the fact it was covered in dirt as it had rained on it that morning. And the best one was that there were still spiderwebs in the grill from whereever it had been kept so whatever detailing had been done was crap anyway. Also they didn't have the money ready for my tradein so left behind a spotless car for them with no paperwork or cash in hand. They then had the cheek to ask that I rate them highly on the survey that never came.

I was hoping Richmond were going to move into the bigger Audi space, but alas that is for the Lambos...