Superskoda.com ....can I trust them?

[dru]

Didn't look, that wouldn't help!

[Fireside]

This was the one I was after, I love the forward extension:
http://www.superskoda.com/images/Plasty/rsfplus-fr.jpg

[Combi]

Ditto here
Some parts ordered never reached

[space-godzilla]

Here's an older thread with some more info on experiences.

I sent them a number of e-mails asking if I ordered something from them and the item was therefore sent out of Europe to Australia, shouldn't I only pay the VAT-exclusive price.

When you place something in their shopping cart (even with an Australian address), the price is always the VAT-inclusive price. It seems like VAT in the Czech Republic is 20%. And then you have to add on their crazy shipping costs! There are apparently two shipping options, the really expensive option where the package probably goes by a courier service and you might get the parts within a reasonable time and then the not-as-expensive option where the package goes by like Czech Post and you might get the parts six months later as long as the Tupolev Tu-154 that they're on doesn't crash in Siberia.

Anyway, they never answered me about the VAT so I assume that they're not quite ready to give up that extra profit. And that was reason enough for me to forget about ordering anything from them.

[dArK5HaD0w]

hmmm.....guess i won't b ordering the additional cargo hook, the power bonnet lift kit, the rear protective vrs door sill covers, and the rear diffusor!!


time to find some alternate sources......

[Gti Dave]

You can order to avoid paying VAT however the process is a real pain in the ass. Only way to do it is via emailing them your parts list and they will quote you the ex-vat price and shipping etc etc etc and then you pay via direct bank deposit. I initially wanted to go through that route but after waiting in the lines at the bank for more than 45 mins to be assisted and running out of time on my lunch break, I gave up and just ordered it. Yes i agree the payment options and shipping options are bloody exxy and unfortunately there are currently no other option that i currently know of where you can do a direct online order.
You can track your order by logging in and looking into your order history and there should be a package number ending in 'cz'. Copy this and click into their 'shipping costs' tab and click on 'EMS' and that will take you to the czech postal service. Paste your package number and it will advise of your package's delivery status.
According to my current tracking, my package is in Australia and have cleared customs and awaiting local delivery as of the 3/9/11. Fingers crossed i get it by tomorrow.

[dru]

hmmm.....guess i won't b ordering the additional cargo hook, the power bonnet lift kit, the rear protective vrs door sill covers, and the rear diffusor!!


time to find some alternate sources......

Let me know if you do! 2 of the 4 things your after too!

[Gti Dave]

My third order from superskoda arrived in the mail today. Everything ordered is here and in perfect condition as always.

[dArK5HaD0w]

My third order from superskoda arrived in the mail today. Everything ordered is here and in perfect condition as always.

good to c atleast one person is having success with superskoda

next time ur ordering something, let us know, and we'll piggy back on ur shipping hehehehe
ofcourse we'll all chip in for the shipping cost, so end result should b cheaper for all

[Gti Dave]

Not a bad idea. But not much more I want to order though...well maybe the updated tail light assembly's, bonnet lift kit and maybe one more thing? What do you guys want to order?