Skoda Service Damage

[Jondalar]

Another thing to consider is value at trade in time, Dealers put a premium on having a full dealer log book service history. It could also affect any potential claims just out of warranty, Daughter has a Golf bought 2nd hand, not full dealer service but completed log book, problems with the DSG just out of warranty and VW refused to come to the party. The dealer she dealt with said if it had have been full dealer service history it may have been different.

I've only had one service experience with the Brisbane dealer, but have to say I was quite pleased, they were friendly, explained everything and charged what they were supposed to.

[donweather]

The dealer she dealt with said if it had have been full dealer service history it may have been different.

And why would a dealer tell you anything different. At the end of the day, you're talking warranty claims that are like 2-3 mths tops out of warranty. Anything outside of this and the dealer will walk away irrespective of whether you've serviced your car with them or not.

At the end of the day, I want someone who knows what they're doing when they're servicing my car and doesn't just "service" the car at service time but instead provides a full comprehensive mechanical assessment at the time of servicing. Preventative maintenance will save you thousands in the long run and I personally don't believe any stealer service department goes above and beyond when it comes to servicing your car. They just tick and flick.

Of course I'm over generalising here. There are some good stealers....but there are also some VERY VERY bad ones......note the first post that started this thread as exhibit A!!!