Surprisingly the sales manager has been pretty helpful, it was something I should have clarified more, and I did get an awful lot off the price so I'm not that upset. Was more annoyed that what I had used for my HP agreement and initial insurance setup was wrong, but that was the fault of the finance/accounts guy at the dealer who I already knew was a grade A tool and completely incompetent.....I'll just have to grin an bear the insurance premium hike....its still about $200 less than our 3 yr old Skoda funny enough.