NOrthshore Skoda

[pologti18t]

Anyone dealt with North Shore Skoda (Syd)?

Any good? Best salesman?

[Illy]

They are great. Dealt with Frank and Angelo.

[dodgey]

Bought mine from North Shore Skoda too. Dealt with Roy and Angelo.

They are great. Dealt with Frank and Angelo.

[Stbenn]

Avoid them, have had one issue after another with our Superb. They are the single worst motor dealer i have ever dealt with. I hope all Skoda dealers are not like North Shore otherwise it will be my first and last.

[brad]

Stbenn
Were your issues with sales or service?

Please expand on what happened as a first post without detail is usually taken with a grain of salt - especially after a couple of regulars appear to have a polar opinion.

[Stbenn]

Brad

No Problem, I will keep it to the main issues to save space.

Firstly We were told twice the car had arrived and then was being prepared, only to be called back later to say it was someone else's car. Cause inconvenience as we had to reschedule a weekend away.

Once we took delivery It was obvious to me they had not done a thorough pre delivery check as reversing camera option they had fitted didn't work and washer fluid light came on instantly (fluid was leaking out). Now it is been sitting with the dealer for the last three days to have the washer fluid reservoir replaced said it would be ready yesterday, went to pick it up this morning and it won't be ready till monday. They didn't even have the decency to give us a phone call, we only found out when we went this morning to pick it up.

There were other smaller issues, with accessories and MDI cable etc,

I have had issues with new cars before, but usually the dealer goes over and above to make it right. Normally the delivery of a new car is a great experience, in this case it has been anything but.

[brad]

Sounds like you have a valid cause to warn others. Very shoddy work by the dealer.

[ausspace87]

Bought mine from Northshore Skoda & would not recommend them.
When my car finally arrived at their dealership after the long wait, they said it was going to take up to 8 days for them to do pre-delivery... One of my mates works for Holden at the same dealership, so I phoned him and even he said it was crazy & they were just being lazy. He then took over the delivery & organised the car to be ready that same day.
I would give the dealership at Pennant Hills a go, have heard good things, especially because they are also a VW dealer.

[dodgey]

Sorry to hear it. I have had excellent dealings with them, all the way through test driving the cars through to pre-delivery and post delivery. The let me try several cars, even organised to move a car out of their show room so I could do a test drive. When my car came in, pre-delivery only took 2 days and they even loaned me a car while it was being pre-delivered.

Even offered to drop my car off for me when I was running late to pick it up from a service. (I do live close by though)

[Illy]

Sorry to hear it. I have had excellent dealings with them, all the way through test driving the cars through to pre-delivery and post delivery. The let me try several cars, even organised to move a car out of their show room so I could do a test drive. When my car came in, pre-delivery only took 2 days and they even loaned me a car while it was being pre-delivered.

Even offered to drop my car off for me when I was running late to pick it up from a service. (I do live close by though)

Had a similar experience. Very positive experience with these guys. Went to Barloworld to look at VWs and got ignored. When I went to Northshore, they organised a test drive for me within 10 mins. Sealed the deal the next day and took delivery of my car the following week.

I guess each dealer would generate positive and negative experiences.