New Vic Dealer - Good news

[gregozedobe]

What makes a good dealership experience?

A happy/satisfied customer with no unresolved issues ?

[Skoda Convert]

I think your bang on!! Nothing overly complicated just a nice smooth transaction. I love the interaction side of things with the dealer but if i am left feeling that i am being spoken to in a way that is solely designed to get a sale i fell the experience is going south.

If the consultant shows a genuine interest in me and the purchase and makes the whole thing easy and enjoyable then i am all smiles. As for the Sales manager i couldn't give a flog about unless things turn to ****e then he can have his 2 cents worth!!