
Originally Posted by
indulis
Just make sure that they actually can do full service and repairs, I tried to get a new key coded to my car a week ago and the 1st VW dealer I took it to could not do it. I had to take it to a VW dealer that had the Skoda <whatever_magic_thing_you_need_to_recode_for_new_k eys>. So, I am thinking that the statement from Skoda that "all VW dealers can service Skoda" has its limits, sort of like taking your Skoda to TuneMasters or wherever- they can change the oil and do some of the servicing, but not all of it. I expect the VW dealers can do more than TuneMasters, but it would be nice to know exactly where the limits are- when I was thinking of buying a Skoda I rang up Skoda Australia and asked them about service (as the WA Skoda dealer at that time was closing down, new one open up now luckily). I was told then that all of the VW service centers could do Skoda. But it is not quite true.
I had the same experience with my Octy when I wanted a spare key coded. In fact I think I may have been the first Octy owner in Oz to try to get it done, and my dealer WAS a Skoda dealer as well. That's was when they discovered that Skodas need a different security arrangement than VWs. My impression was that it didn't need a different (software) tool, but was more a proper authorisation for security purposes (ie more documentation than mechanical).
Also note that as long as you have the security code that came with the original keys (on a plastic tab) then I believe (but am not certain) you can code new keys using VCDS, unlike recent VWs which need a code from the factory to do the job. This was for a 2008 skoda, the latest ones may be different. In fact, the VW dealer probably could have done the recoding for me if they had asked for my security code (rather than trying to get the factory code online).
I haven't researched this, so again I cannot be certain, but I believe that pretty well all the mechanical work (and almost all the electronic stuff except for keys) can be done by VW dealers (but they might not get the latest tech bulletins if Skoda Oz only send them out to Skoda dealers).
I certainly wouldn't have purchased a Skoda if VW wasn't a "backstop" for support (I don't like the issues you can get with orphan brands or models).
2017 MY18 Golf R 7.5 Wolfsburg wagon (boring white) delivered 21 Sep 2017, 2008 Octavia vRS wagon 2.0 TFSI 6M (bright yellow), 2006 T5 Transporter van 2.5 TDI 6M (gone but not forgotten).
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