![Quote](https://www.vwwatercooled.com.au/forums/images/misc/quote_icon.png)
Originally Posted by
KWICKS
If a Skoda person will contact me I might collect it. Emailed, no response. Phoned, told would be called back, no call. Dropped in to the dealership and told nobody could help on a Saturday. Customer service not good. It's getting tough to be polite.
That's pretty poor!
VAG in general has atrocious customer service. A mate had signed for a new Audi s3, originally told first or second week of Jan. Then that dealer had the dealership stripped, and he had to go sign again. Couldn't get the same price on the car the second time. Was supposed to get it on Friday and now they have changed the vin number and are saying in another two weeks.....
They need to sack their customer service team and hire people who actually know what customer service is.
2014 Skoda Ambition Plus 103TSI candy white wagon, 6sp Manual, Tech pack, Panoramic Sunroof, 18's, Colour Maxidot, Comfort BT
Ordered 07 May 14 (Wk 15), Built Wk 37, Loaded 27/9 (wk 39), Docked 12/11 (wk 46), DELIVERED! 12/12 (end of wk 50 - 7 months + 1 week).
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