Originally Posted by
parisfrance
Thank you very much to techdave, I now have a link to the WWL sailing schedule above so can follow the progress of the 'Tiger'.
However, before receiving this very helpful advice I was searching the forum for information about sailing times and I came across the following post from GTR27; 05-09-2014:
"Edit: also, I'm writing a letter of complaint to Skoda about the poor updates/info available to customers, and the huge, massive blow outs in delays (like my order taking twice as long as originally quoted). I suggest all other frustrated owners also do the same. Skoda appears to be ignoring dealer feedback, so coming from customers will carry more weight"
GTR, can you or someone else please provide the an email address for Skoda Australia; I seem to recall someone had even found the email address for the Skoda Australia CEO. Like GTR before me, I would like to provide a complaint email to Skoda about the massive blow out and delays in delivery times. While I don't think my dealer has been a particularly strong advocate for us, I feel the problem rests more with Skoda Australia and hence I would like to lodge a complaint with them. Better than ranting here and boring all of you with my frustration in waiting so long for our new car. Ultimately, if we don't letter Skoda Australia know of our frustration and displeasure with the poor level of service, nothing is likely to change, despite the promise of increased supply. As they say, word of mouth is the best form of advertising. I don't think I can recommend a Skoda car to anyone unless there was a car that fitted their specifications sitting on a dealers lot.
Yes that was me. CEO didn't reply but put a firecracker into the dealer and area manager.
When I get home tonight I can pm the address. But "firstname.lastname@volkswagen.com.au" is how their email addresses work........
2014 Skoda Ambition Plus 103TSI candy white wagon, 6sp Manual, Tech pack, Panoramic Sunroof, 18's, Colour Maxidot, Comfort BT
Ordered 07 May 14 (Wk 15), Built Wk 37, Loaded 27/9 (wk 39), Docked 12/11 (wk 46), DELIVERED! 12/12 (end of wk 50 - 7 months + 1 week).
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