MY16, built Jan 2016
MY16, built Jan 2016
Given how VW has maintained their poor form over this issue, I shot off two emails, one to Skoda AU MD Michael Irmer and one to his secretary Laura-Kate Maddy a few weeks ago. The squeaky wheel seems to be about to get some grease!
I received a call a few weeks ago from VW CS asking if I would be keen to take my car in to the dealer, as their technical team may be close to cracking the code. I shared with them the days that suit me best, but I told them given how long this has dragged on, that I'll been keen whenever! As would all you guys who have waited frustratingly to get your MY14/MY15 cars' maps updated.
I wait in hope, and hopefully we get this before I sell the car. So if anyone wants their case moving an inch ahead, you know what to do.
Anyone else have any updates to share on this topic?
I escalated the issue to skoda's quality assurance team. They recently got in touch with me to participate in a workshop service audit program.
I'll be slamming skoda's service program after my Second annual service this month if it's not resolved.
I'd say I'll be needing the MD's email.
I don't think so anyone should wait for them to give us the information. If you put 2 and 2 together it is not too difficult to guess... you know what I mean.
Given all the recent scandals, denials and how VW MD still thinks people are aspirational towards their brands, I doubt they would lift their game towards existing customers anytime soon.
Still no resolution from the simply clever mob?
I contacted Skoda yesterday and the response I got back this morning is;
"Thank you for your email regarding a map update for your MY15.5 Octavia.
I can confirm that there will be a map update released in the next few weeks, we are yet to confirm a date.
I will be in contact with you once the update is available.
Thank you for contacting ŠKODA Australia."
Don't hold your breath, in January I was told that it would be soon. In june they would get back to me shortly, end of June it was the near future and no response to my end of July request.
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2012 MY11 Cappuccino Superb Elegance, TDI. (Gone)
2014 MY14 Race Blue Octavia Ambition Plus wagon, TSI, Tech Pack. (Wife's)
2014 MY14 Cappuccino Octavia Elegance hatch, TDI, Sunroof, Tech Pack, Towbar. (Gone)
2017 MY18 Lava Blue Superb wagon, 162 TSI, Sunroof, Tech Pack, Comfort Pack, Cream Leather, Towbar (Mine)
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