Extended Warranty?

[joele]

Regardless of warranty period look at the new consumer guarantee laws in Australia.. You could go them for the cost of an engine failure after four or five years if a 'reasonable person' would assume an engine would last longer than that if correctly services... Maybe if you had done 200,000 km then they could argue that isn't reasonable, but for example it is not reasonable to assume (to the average consumer) that a motor or gearbox would be end of life in a modern car after 4 years and say 120,000km if you had a full service history..

The consumer guarantee guideline on page eleven says the laws provide more protection than paying for so called extended warranties, which it pretty much says to avoid or be very careful of as they are making you pay for a right you already have...

This is why jbhifi (for example) have a consumer guarantee booklet at their counters explaining to customers for tvs (for example) that they will cover repairs for much longer than the one year warranty period. Because they and particularly the manufacturer are liable under the new(ish) Australian consumer guarantee laws.

http://www.consumerlaw.gov.au/conten...tees_guide.pdf

[JustCruisn]

I was quoted today $1095 for an additional 3 years on a used Jetta, can be purchased upto 3 months after sale.
This is through a non VW car yard. I have not seen the details yet. It would be interesting to know what exclusions is has.

[Ocy_RS_TDi_Kombi]

I've taken out the 2 year extended Skoda warranty which is via Allianz. It covers all warranty repairs with the exception of trim claims. So the motor, DSG, suspension, etc are all covered. Warranty claims can be made at any Skoda dealership in AUS and as per the normal 3 year Skoda warranty, I don't have to service my car at a Skoda dealership - I just need a record the car has been serviced as per the schedule.

The warranty doesn't have a kilometre limit as my 3 year warranty was unlimited kilometres and this is an extension of it.

Since taking out the extended warranty I have received 2 letters from Skoda Australia talking about the warranty and the Skoda roadside assistant has been extended for the 2 additional years at no additional cost.

The cost was $1,475 and if I took it out after the 3 year Skoda warranty ran out, it would have been an xtra $250.

For me it gives the xtra piece of mind.

Cheers

[joele]

Well at least 1475 is a lot less than 2660 I was quoted.. LOL

My wife's car is a Hyundai and my previous was a Renault both with standard five year warranties, unlimited km, I guess the Korean cares are more reliable? Actually checked that and at least in the UK based on percentage of cars that need warranty repairs they are..

[TBass]

I had a 3 year AWN warranty included as part of the deal when I bought my used Octavia just recently. Found out after the deal was done that to keep the warranty valid I have to get servicing done every 6 months or 10,000km, which ever comes first. Also have to mail them my service invoices.

So looks like I will be finding the cheapest basic service to get done at the 6 month interval and then take it to a reputable Euro mechanic for the proper logbook services at 12 months. Will probably cost $5-600 extra over the 3 years but I didn't pay for the warranty, which costs about $2400 normally, so worth it for the extra piece of mind.

[zei20t]

well, ive never heard of an engine that suffered problems from having its engine oil changed earlier than the factory states

[TBass]

well, ive never heard of an engine that suffered problems from having its engine oil changed earlier than the factory states

Yeah it seems pretty unreasonable to me. After reading the consumer guarantees info i don't think i will bother with the extra servicing - the warranty offers less than what im legally entitled to.

[joele]

After reading the consumer guarantees info i don't think i will bother with the extra servicing - the warranty offers less than what im legally entitled to.

I am leaning the same way, my only question is how you enforce it if they don't want to meet their legal obligations?

I have used it once before but I just let them know I knew my rights (referring to the document) and they backed down, but if they didn't I guess you have to take it to VCAT? $35 or so and a few months wait to be heard.. I guess you would pay for the repair not to be without a car and then lodge the dispute with vcat..

[zei20t]

ive come from jap imports, the dealers try to ream you and say that turbo cars must have their oil changed every 5000km. they wont honour the warranty otherwise blah blah. then it turns out the warranty isn't worth the paper its printed on. I ended up buying imports without warranty (besides the 3 month legal warranty) and take the risk.

[wai]

Always read the fine print before you get an extended warranty.

The only warranty extension I would consider is one where the manufacturer extended the standard warranty, at which point I would decline it if it cost more, because there is no reason for a manufacturer to extend their risk if there is a risk.

I bought a 64 GB iPhone 4S earlier this year. The deal was for $80 more, I could get the warranty extended. I believed it to be an Apple extension, only when I got it, I discovered it was an extended warranty through U-nited. A few months ago, U-nited closed with me having a meaningless extended warranty.

Now U-nited were not newcomers to this. They had been providing warranty extensions for a while convering things like TVs and white/brown goods. When the consumer warranty rights were made known to consumers, they decided there was no reason to get a warranty extension. These companies rely on a significant number of people taking out such extensions but never claiming. They cannot remain in business when consumers make claims.