Dealer Servicing = Disappointing

**ox518** · 07-12-2012, 08:55 PM

Went to canberra local Skoda dealer for first 15000km service. The guy asked me if I want them to rotate front & rear wheels for $38. I said yes. I know I am lazy....

Picked up the car in the afternoon, was rush out so did not check. Now I found they did not rotate the wheels because the mark I made on one of the front rims is still there.

Please don't tell me they don't actually rotate the rims but rubber tyres?

**Lucas_R** · 07-12-2012, 09:57 PM

They didnt rotate your wheels. Dealers are not only a rip off but their level of service in alot of cases is poor.

Take it back and demand they do the work you paid for.

**ox518** · 07-12-2012, 10:01 PM

Originally Posted by Lucas_R

They didnt rotate your wheels. Dealers are not only a rip off but their level of service in alot of cases is poor.

Take it back and demand they do the work you paid for.

Thanks mate. I will call them first thing in the morning next Monday.

This is the downside when there is only one dealer in town, no comptetation.

**woofy** · 07-12-2012, 10:08 PM

They what now? Charged for rotating tyres? It's normally listed as included...they charge enough I would have said that should be standard.....geeeze..

**ox518** · 07-12-2012, 10:15 PM

Originally Posted by woofy

They what now? Charged for rotating tyres? It's normally listed as included...they charge enough I would have said that should be standard.....geeeze..

There is nothing for free these days.....

**Lucas_R** · 07-12-2012, 10:20 PM

Wheels "should" really come off during a service anyway so they can properly check your brakes etc.

I got my tyres rotated at the last service for no additional cost.

**ox518** · 07-12-2012, 10:33 PM

Originally Posted by Lucas_R

Wheels "should" really come off during a service anyway so they can properly check your brakes etc.

I got my tyres rotated at the last service for no additional cost.

As I said, if there is only one Skoda dealer in town, they can charge whatever they want

**Lucas_R** · 07-12-2012, 10:38 PM

What about an independant VW/Skoda/Audi specialist? Or a European car specialist?

Surely there must be at least one in Canberra?

**Lucas_R** · 07-12-2012, 10:44 PM

What about this place: http://www.startlocal.com.au/auto/me...ve_618106.html

A BMW specialist but worth a try.

**ox518** · 07-12-2012, 10:48 PM

Originally Posted by Lucas_R

What about an independant VW/Skoda/Audi specialist? Or a European car specialist?

Surely there must be at least one in Canberra?

I think there is one VW centre someone mentioned before. I will see how dealership answer me next week then decide who is going to look after my next service.