Dealer Servicing = Disappointing

[Hillbilly]

As much as they say that, I'm yet to find someones premium hasn't gone up after a claim, even if not at fault. They do it, but don't use those terms exactly to avoid it being obvious what they did.

As it appears the dealer admitted responsibility, her insurer will claim the money back off their insurer and shouldnt affect her premium.

The dealer would have to pay the amount of excess.

Thats the way it usually works and only comes unstuck if the other party doesnt play fair.

[joel0407]

Nowra skoda GONE? I went there today & you wouldn't know that there had ever been a Skoda there!

They were still there 27 December. They dont seem to be keeping any stock. Just a demo vehicle of each model for test drives. All the Skodas are in the middle of the VW yard.

Happy Days.

[bluefrog]

I prefer actual service without wheel damage and/or sandpapered paintwork so I go to an independent VAG specialist (thankfully spoilt for choice here in Melb)

[jackpos]

If you have unidirectional tyres, NEVER rotate them side to side, only front to rear.

A friend had the experience at a VW dealer of side to side rotation, which set up such a noise that he thought the wheel bearings were shot!

The dealer comment - "Oh, it'll wear off in several thousand kilometres"

[brad]

If you have unidirectional tyres, NEVER rotate them side to side, only front to rear.

A friend had the experience at a VW dealer of side to side rotation, which set up such a noise that he thought the wheel bearings were shot!

The dealer comment - "Oh, it'll wear off in several thousand kilometres"

Do the cross rotate more often & the high spots aren't as bad & wont make the noise. Leave them rotating in the same direction & the saw-toouthing will get to a point where the tyre rumbles incessantly & has to be thrown away long before it is worn out.

[Diesel_vert]

If you have unidirectional tyres, NEVER rotate them side to side, only front to rear.

Unidirectional or directional tyres (i.e. tyres designed to rotate in one direction) shouldn't be rotated side to side (unless the tyres are dismounted on the current wheel and remounted on the other wheel - which no one is ever bothered to do, as you'd have to rebalance them).

Otherwise, the tyre will rotate in the opposite direction, which increases the risk of aquaplaning, since the tread pattern will not disperse water properly or as intended.

A friend had the experience at a VW dealer of side to side rotation, which set up such a noise that he thought the wheel bearings were shot!

I suppose it's not inconceivable that unusual noise patterns might be generated if the tread isn't rotating in the proper direction (in addition to the effects of not rotating the tyres frequently enough).

The dealer comment - "Oh, it'll wear off in several thousand kilometres"

I assume the technician/mechanic/apprentice/whoever didn't notice the marking on the tyre sidewall that indicated the direction of rotation.