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Thread: Dealer Servicing = Disappointing

  1. #71
    Join Date
    Jan 2012
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    Sydney, NSW
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    1,371
    Users Country Flag

    ahhh ok I mis-read your post

    well, then im happy its being sorted for her

    maybe she should get a skoda for her next car haha

  2. #72
    Join Date
    Oct 2008
    Location
    Melbourne
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    2,729
    Quote Originally Posted by VW Convert View Post
    Just to clarify that, there has been much communication with the dealership who are being very helpful, the delay seemed to be in getting any reponse from their insurer. It looked like it would drag on so she acted to speed things up.
    Won't cost her in NCB or in future insurance.

    Cheers

    George
    As much as they say that, I'm yet to find someones premium hasn't gone up after a claim, even if not at fault. They do it, but don't use those terms exactly to avoid it being obvious what they did.

  3. #73
    Join Date
    Sep 2009
    Location
    Victoria
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    1,981
    Quote Originally Posted by woofy View Post
    As much as they say that, I'm yet to find someones premium hasn't gone up after a claim, even if not at fault. They do it, but don't use those terms exactly to avoid it being obvious what they did.
    My wife was rear ended in her BMW coupe a couple of years ago and the claim didn't make the premium rise the next year so now you know of at least one case where that happened.
    My Škoda photos here

    Flickr : Blog

  4. #74
    Join Date
    Oct 2008
    Location
    Melbourne
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    Allianz? I get the impression they tend to o less sneaky things like that. Certainly AAMI and RACV have rating one for life or not...

  5. #75
    Join Date
    Sep 2009
    Location
    Victoria
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    RACV she has been a member for 25+ years so maybe that helps.
    My Škoda photos here

    Flickr : Blog

  6. #76
    Join Date
    Oct 2008
    Location
    Melbourne
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    2,729
    I've been a member for nearly 20 yrs but 5yrs back racv burned us badly so I moved all cars away from them. Despite them having rating1 for life they explained it as something else a claim affects that isn't NBC or part of the rating.

    We had no history of accidents EVER and a friend reversed into our parked car. We arranged all repairs and he claimed full responsibility and put it through his insurer AAMI we notified RACV about it and they rewarded us with increasing the premium next time around substantially.

  7. #77
    Join Date
    Jul 2007
    Location
    Brissy
    Posts
    2,206
    Users Country Flag
    13 claims in 15 years none at fault. Still rating 1, premiums are $470 for 06 Jetta, $700odd for the 01 GTI modified.
    MK4 GTI - Sold
    MK5 Jetta Turbo - Sold
    MK5 Jetta 2.Slow - Until it dies.

  8. #78
    Join Date
    Jan 2010
    Location
    Bathurst, NSW
    Posts
    542
    Quote Originally Posted by woofy View Post

    We had no history of accidents EVER and a friend reversed into our parked car. We arranged all repairs and he claimed full responsibility and put it through his insurer AAMI we notified RACV about it and they rewarded us with increasing the premium next time around substantially.
    Might just be a coincidence - seems hard to believe that could affect your premium but I suppose strange things do happen in big organisations. I've moved insurers because of massive hikes for no good reason - I've NEVER had an claim either way and the car has clearly depreciated (unless an Xtrail or Octavia is now a collectors item ). I'm sure its because the car is more of a riskier than it was last year, the area I live in went down hill or my house is in the potential path of more thunderstorms or something tangible. I can't be arsed asking why, jumped on the Internet and got a better deal both times.

  9. #79
    Join Date
    Apr 2006
    Location
    Nth of Nowra.
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    47
    Users Country Flag
    Quote Originally Posted by joel0407 View Post
    There's a joint out in Belco. I think it's Canberr VW Centre. It's on the short one way street off Nettlefold St Belco. I have spoken to them and they seem really good.

    I'm waiting delivery of a Yeti which should be here next Jan/Feb. I bought it from Nowra because I was not happy with the knowledge of the sales guys here in Canberra so I doubt there service staff would be much better.

    Happy Days.
    Nowra skoda GONE? I went there today & you wouldn't know that there had ever been a Skoda there!

  10. #80
    Join Date
    Jun 2007
    Location
    central coast. Lake Macquarie. (Not Port Macquarie.)
    Posts
    686

    Was told by my vw dealer at 45000k service they would only rotate if required which after servicing said it wasn't required.
    So todate the jetta has 70000k's and still looks like may get close to 100,000, psi running at 40

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