Page 2 of 9 FirstFirst 1234 ... LastLast
Results 11 to 20 of 86

Thread: Dealer Servicing = Disappointing

  1. #11
    Join Date
    Jun 2011
    Location
    Darwin, NT
    Posts
    157
    Users Country Flag

    There's a joint out in Belco. I think it's Canberr VW Centre. It's on the short one way street off Nettlefold St Belco. I have spoken to them and they seem really good.

    I'm waiting delivery of a Yeti which should be here next Jan/Feb. I bought it from Nowra because I was not happy with the knowledge of the sales guys here in Canberra so I doubt there service staff would be much better.

    Happy Days.

  2. #12
    Join Date
    Feb 2008
    Location
    ACT
    Posts
    566
    Definitely give the guys at Canberra VW Centre in Belconnen a call. I know I've seen Skodas there in the past - they are VAG specialists so they'll have no problems with your car I'm sure.

    They're also top blokes to boot.

  3. #13
    Join Date
    Oct 2009
    Location
    Canberra ACT
    Posts
    534
    Users Country Flag

    Dealer Servicing = Disappointing

    I second Canberra VW Centre. Their service is second to none. They do every VAG car. You'll find it's cheaper than a stealership too. There is the main one at Belconnen or if your south side there is one at tuggrenong too. I highly recommend them
    06 VW 9N3 Polo GTI - Reflex Silver Leather/OEM Colour coded S/guard/OEM Lower Honeycombe Grille/NSP Boost Gauge/APR Stage 1+,Dogbone & DP/K&N filter/Forge s/shift,DV008 & Strut brace/PD 160/Samco camo TIP/Whitline RSB/FK AK's/17 x 8 Oettiger RE's/Alpine Head Unit & Sony Amp. OEM+FTW

  4. #14
    Join Date
    Jun 2009
    Location
    Canberra
    Posts
    97
    Thread Starter
    Quote Originally Posted by Smead View Post
    I second Canberra VW Centre. Their service is second to none. They do every VAG car. You'll find it's cheaper than a stealership too. There is the main one at Belconnen or if your south side there is one at tuggrenong too. I highly recommend them
    Thanks guys. A few questions regarding VW centre.

    Do they do warranty work as well?

    My car is under Smartleasing, do they accept fleet car?

    cheers
    Platin Grey Skoda Octavia Scout Premium

  5. #15
    Join Date
    Feb 2008
    Location
    ACT
    Posts
    566
    Quote Originally Posted by ox518 View Post
    Thanks guys. A few questions regarding VW centre.

    Do they do warranty work as well?

    My car is under Smartleasing, do they accept fleet car?

    cheers
    They are an independent service centre, so warranty repairs would still have to go to your dealer.

    I don't know how your leasing plan works - does the lease company pay for servicing under the agreement? If so I can't see why they wouldn't accept an independent service centre unless there's something specific in your lease contract that requires dealer service centres.

  6. #16
    Join Date
    Oct 2009
    Location
    Canberra ACT
    Posts
    534
    Users Country Flag

    Dealer Servicing = Disappointing

    You'd have to check with your leasing company to see if they are happy if you go to an independent. I can't see any problems though
    06 VW 9N3 Polo GTI - Reflex Silver Leather/OEM Colour coded S/guard/OEM Lower Honeycombe Grille/NSP Boost Gauge/APR Stage 1+,Dogbone & DP/K&N filter/Forge s/shift,DV008 & Strut brace/PD 160/Samco camo TIP/Whitline RSB/FK AK's/17 x 8 Oettiger RE's/Alpine Head Unit & Sony Amp. OEM+FTW

  7. #17
    Join Date
    Mar 2012
    Location
    Burwood, VIC
    Posts
    50
    Users Country Flag
    I'm also with Smartleasing but haven't yet done my 15k service - due early next year. From memory, Smartleasing allows you to decide who you want to service your car. They just have to call Smartleasing first for approval to proceed. It was one of the things I was interested in as I wanted the flexibility to choose where I service my car.

  8. #18
    Join Date
    Jul 2010
    Location
    Canberra, ACT
    Posts
    2,260
    Users Country Flag
    as others have mentioned vw canberra centre in belconnen or tuggernong.
    they r a busy mob - so u'll have to book well in advance!!

    lennock skoda does not do the servicing - its lennock vw that does the servicing, hence why we take it to the vw service centre.

    i don't know if they've actually rotated my tyres during servicing. haven't checked/noticed.
    maybe i should from now on.
    MY17 Superb 162TSI, Business Grey, Tech+Comfort Pack, APR ECU+TCU Stg 1, SLA, Rieger Splitter + Side Skirts, Eibach Pro-Kit Springs, Hardrace Swaybar, TPMS

  9. #19
    Join Date
    Jun 2009
    Location
    Canberra
    Posts
    97
    Thread Starter
    Quote Originally Posted by dArK5HaD0w View Post
    as others have mentioned vw canberra centre in belconnen or tuggernong.
    they r a busy mob - so u'll have to book well in advance!!

    lennock skoda does not do the servicing - its lennock vw that does the servicing, hence why we take it to the vw service centre.

    i don't know if they've actually rotated my tyres during servicing. haven't checked/noticed.
    maybe i should from now on.
    I don't mind if lennock VW does the service as long as they do the job properly. Even for Lennock, I booked my service 3 weeks in advance...
    Platin Grey Skoda Octavia Scout Premium

  10. #20
    Join Date
    Oct 2009
    Location
    Sydney, NSW
    Posts
    259
    Users Country Flag

    Dealer Servicing = Disappointing

    Doesn't your lease company pay for the service? My lease company specifies the vehicle must be serviced at a network dealer. I get to chose the dealer though.

    If your lease deal is the same as mine, then the lease company would take an interest in being billed for work not done.

Page 2 of 9 FirstFirst 1234 ... LastLast

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
| |