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Thread: Capped price servicing and/or pre-paid service plan

  1. #1
    Join Date
    Apr 2012
    Location
    Cherrybrook NSW
    Posts
    218

    Capped price servicing and/or pre-paid service plan

    When I bought my Octavia back in May, I started to look into the pre-paid service plans - a 3 year and 5 year plan is offered. I've not decided yet whether to go for it or not. Luckily I have until May 2017 to think about it!
    It seems that most of inclusions/exclusions are similar to those of the capped price services. On the face of it, purchasing the pre-paid plan could mean a cost saving over paying for each of the equivalent capped price services individually, based on the pricing published on Skoda's website. The 5 year plan represents the biggest saving, especially if inflation is taken into account. The downside is that it's a fair wedge of cash to outlay up front in one hit!
    Oddly, things like filters and spark plugs are excluded from the pre-paid plan and the capped price service, even though they are normal serviceable items...
    It seems a little misleading to sell "capped price servicing" and then charge extra for things like filters (presumably at prices the dealer sets themselves).
    I was just wondering what the average cost over and above the advertised capped price people have been paying for each service (when using capped price servicing at a dealer)?
    Has anyone taken out the pre-paid service plan already? If so, a good thing or not?
    MY 22 Superb Sportline Wagon. Moon White.
    1985 BMW K100RS in JPS racing livery
    2019 BMW R1250GS Exclusive

  2. #2
    Join Date
    Dec 2008
    Location
    Sydney/Canberra
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    5,523
    Users Country Flag
    Only additionals on the capped-price servicing are the cabin filter and brake fluid, which are more time-dependant, rather than distance-dependant.

  3. #3
    Join Date
    Apr 2012
    Location
    Cherrybrook NSW
    Posts
    218
    Thread Starter

    Thanks Umai Naa!. That's one of the confusing aspects of the capped price vs the pre-paid. The pre-paid plan specifically includes the cabin filter and brake fluid...

    I also find the wording of the T&Cs ambiguous with regard to whether filters (eg oil and air) are included. When I called Skoda Australia to clarify, they stated that the filters were not included in the cost (for pre-paid, I didn't ask about the capped price conditions, but the T&Cs wording is the same for both).

    Hence my question about what actually was happening in the real world, rather than in the world of legal documents and call centre numpties...
    MY 22 Superb Sportline Wagon. Moon White.
    1985 BMW K100RS in JPS racing livery
    2019 BMW R1250GS Exclusive

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