Capped Price Servicing

[Harpoon]

I recently had a run in with Skoda service. In fact 2 run ins. Usual bs about being quoted one price and then being charged more. So I made a formal complaint to the manager. Their response was to apologize and offer me "capped price servicing" from now on. Okay I said. I like the idea of that. I have capped price servicing on my ford and every time I take it in I know how much I need to pay at ford.

So that was a few months ago. Now it's time for the next skoda service. My wife rings up to book it in. I tell her to get a price quote over the phone and write it all down. Sure! Capped price servicing they say. $385 ...... Plus $150 for brake fluid. Plus $55 pollen filter. Capped price my arse. What the **** do they think the phrase capped price servicing even means? ****heads.

So I rang my local Audi independent service guy who quoted $120 less than skoda once skoda chucked on all the extras on the "capped price service".

Screw you skoda. I gave you 3 chances but now I'm going elsewhere. You're an absolute disgrace of a service centre.

End rant.

Also just a general warning that skoda don't seem to understand the concept of capped price servicing when you chuck on $200 of extras. Or maybe I just don't know how the world works these days. But a price figure that is "capped price" should be capped and not have addons on top imo.

Do other dealers do this? Ford don't for my other car.

[MJKooLio]

Had my 7500km service or "Health Check" on my RS Octavia... $155. He wanted to charge me the full price!

But anyways, here is a rundown on the "Capped" service prices:

[MJKooLio]

Click on the above image TWICE! to view in higher res.

[Harpoon]

Thanks for the schedule. I hadn't seen it. The cars only 18 months old. Is brake fluid really necessary yet?

[Hillbilly]

Will tell you in the service book Usually 2 years

[chriskan]

Alarm horn renewal - $508?!

[Umai Naa!!]

The bare bones service price is capped across all Skoda dealers. They consider the pollen filter and brake fluid as an additional.

It's not heavily discounted like Toyota and Mitsubishi offers.

[Opie]

Alarm horn renewal - $508?!

Hahah I saw that too, What the actual FK is that! How about no

[woofy]

Brake fluid was always extra. They dropped the filter for the capped servicing but basically say to get it. So you are back where the price always was.

[MJKooLio]

I was just told by a mobile mechanics that i've used before (Ex Audi 7yrs and ex VW) that I didn't need the 7500km "health check". Will let him and you guys know what they did for the $155...