My old man has had a great run with his RS that he bought back in June last year. However, his climate control has decided to stop blowing cold air just recently. Even with the temp on the lowest setting, it just blows hot air.
He took it in to the dealership (no dealership name, yet) today. After an hour or so, he got it back, with a report saying they'd topped up the A/C gas. Drove out the door and it was no different, still blowing hot air. He took it back and they said "leave it with us tomorrow, we might get a look at it, we might not, we're very busy and booked out to the end of February" and a few other excuses as well. He kept his cool and mentioned that it was booked in ages ago for the DSG recall next Thursday, and asked if they could sort the A/C then.
Later on that day at home, he gets a call from the dealership. "We're ringing to say that you have your car booked in today, but you haven't shown up". My dad was dumbfounded and told them he was already in there today, but they hadn't fixed it.
<sarcasm on> This dealership sounds like a great operation, well and truly on the ball! <sarcasm off> Unbelievable!
So, I'm hopeful that these clowns can sort this problem for dad, but I'd like to know if anyone else has had a similar issue with their Octy? If so, what was the fix?
Edit: oh, as mentioned in the title, dad's is a MY09 pre-facelift. It has the newer MY10 type dash with newer climate control (with the temp numbers listed around each dial etc.) but the body has the older front.
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