Bluefined my 2012 VRS Octy

[dportaz]

Hey guys,

I'm John from Tigersoft Performance in Melbourne, and a Superchips dealer. If anyone has any problems or questions about Bluefin or the tune, please feel free to contact me and I will do my best to answer.

1) I'm dealing with Superchips in the UK now to find a resolution to the problems that dportaz reported.

Anyway, if anyone needs any help, give me a yell!

Cheers

John

Thanks a lot John.... Let me know how you go..

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[NOO63N]

Hey John! Thanks for that, would it be better for us to deal with you or Peter James directly? I had been emailing Peter but he might have been too nice to refer me on!

Cheers

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[jrobbo]

Hey NOO63N,

Peter James owns Superchips A/NZ, so he is the supplier to all of the Superchips dealers here in Australia. He is a really good guy, and a good friend, so I would have no hesitation recommending anyone deal direct with him.

My company, Tigersoft Performance, is the largest Superchips dealer in Australia, and the only one capable of supplying the full suite of Superchips tunes. There are several reasons why people might choose to deal with me:

- I'm a little easier to get hold of. I'm based in Melbourne, Peter is in NZ.
- I have a workshop in Cheltenham, so people in Melbourne at least can drop in and talk to me in person
- I generally sell Superchips products for $40-$50 less than the RRP
- Although I don't post here much, I've been a paid sponsor of VWWatercooled for about 2 years now.

At the end of the day, people will be happy with the service whoever they choose to deal with

[Antiplastix]

Does anyone know if my Bluefin Hardware is compatible with Windows 8 ?

[zei20t]

yes. and windows 8.1.

[zei20t]

GLlubricants Mobil1 0w-40 502.00 spec

Someone mentioned recently they dropped about 10 deg of temp by changing oil brands (not viscosity). I can't for the life of me remeber the detail - may have been Fuchs or Motul or the other "fancy Euro brand" that folks are onto.

Thanks, I might look into that further. also might check out an oil cooler with a thermostat if I start doing track days more often in this car.

Hey guys,

I'm John from Tigersoft Performance in Melbourne, and a Superchips dealer. If anyone has any problems or questions about Bluefin or the tune, please feel free to contact me and I will do my best to answer.

1) I'm dealing with Superchips in the UK now to find a resolution to the problems that dportaz reported.
2) NOO63N you picked up a bargain, well done!When you buy a second hand Bluefin, you are paying for the tune, not the handset. Buying a new tune for $225 is awesome.
3) Superchips ANZ charge $150 to reset a Bluefin less than 1 year old, and $400 to reset a Bluefin older than 1 year old.
4) Lucas_R is correct, once the Bluefin is reset it is completely reset, and the new owner will start with Stage 1.

Anyway, if anyone needs any help, give me a yell!

Cheers

John

Thanks for your info John, good to have someone locally who can support us too!

[donweather]

I'm going to ask a question to which I think I know the answer. Can a car automatically switch between remap and stock? (I would think not). The reason why I ask is sometimes when I drive my car it just feels really sluggish and almost stock like and yet other times I'm getting thrown back in my seat and saying "Whoah, now there's the tune kicking in". Any thoughts on why I might be getting this big variability in performance?

[NOO63N]

When you hit boost?

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[donweather]

I seem to get more power when half throttle compared with WOT?

[NOO63N]

Umm for mine, I experienced something similar with a noticeable kick coming in at 3,000rpm.

I asked Peter and he said its how it should be and will get better over the next 1,000km whilst adapting...

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