Anyone had a service at Skoda Wollongong or Rockdale?

[kamold]

The ticking is normal for these direct injection engines. My A3 had it also. Small price to pay for the performance and economy benefits of direct stratified fuel injection.

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[zei20t]

I like the inverted "" around normal. You must work for Skoda as they seem to think rattling and noisy cars are the norm. You'd think a maker trying to build their brand would jump on these small items to keep customers happy

no I don't work for them lol that said, they aren't skoda motors anyway. Maybe that's some of their 'charm'

I also had SR20DETs with VTC intake rattle, so im completely used to it

[chetnik73]

OK all.

just an update. Yep your right, direct injectors are the cause. Had it confirmed by your good selves as well as some friends with similar issue.

On the wastegate rattle. Contacted Skoda Aus and they were good enough to send out the part (goodwill) . Rockdale Skoda promptly installed the part and BINGO, problem solved. Well done to the guys at Rockdale Skoda given it was their first install of the part.

Moral to the story, chase Skoda Aus if you aren't getting any love from the dealers on a problem you know shouldn't exist.

[zei20t]

good outcome!

ill be booking my car in for 15k service. ill speak to the dealer about the rattle. did you speak to customer service at skoda aust?

[Elektron]

I thought I'd share my experience so far with Rockdale Skoda.

We bought our Superb there a 2 months ago and soon after, on our first longer trip, we noticed an annoying rattle from the driver's seat belt buckle.

Took the car to the service centre at Rockdale Skoda. It's not a big dealership nor a big service centre but it looks like it has only recently been kitted out. The workshop looks very clean the staff is courteous and professional.

Explained the problem at the service counter and soon after had a mechanic in the car with me to show him the rattle. Drove around the block and they agreed to replace it under warranty but the part had to be ordered in.

Had to wait two weeks for the part to arrive - not surprised, my mud flaps took about that long to arrive too, seems Skoda HQ could improve the spare parts service here quite a bit.

Booked the car in for a Tuesday at 8am, was told I should be out in 15-30 minutes. Arrived at 7:45am but left at 8:45am which is quite good - they were running a tad late with the repairs. All in all, impressed so far - looks like a no-BS service. I'll definitely be taking the car there for the first service so we'll see how things are then...

[zei20t]

im up for a 15k service, first one.

called around the dealers in the Sydney metro area. rockdale are by FAR the cheapest, so I think ill go there. after reading up on peoples stories, makes me want to go there anyway. if other dealers priced themselves better, I think they would have a chance.

is it weird my Octavia RS has no rattles? a squeak from the drivers seatbelt buckle, however.