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Thread: Used car dealers: Am I being unreasonable?

  1. #11
    Join Date
    Apr 2006
    Location
    Hobart,Tas
    Posts
    3,412
    Users Country Flag

    Please reread the forum rules on lible and naming poor service.
    Good luck with getting your problems sorted out mate.
    Par 6 Golf GTI. Coilovers, BBS CH Wheels, APR'd
    Caddy van 05/07 (colourcoded) (BRIGHT! orange!) coilovers, Konis 18in. wheels, Oettinger tuned

  2. #12
    Join Date
    Jun 2008
    Location
    Ringwood, Victoria
    Posts
    4,140
    Surprise surprise, another dodgy used car dealer selling VWs......

    To answer your initial question, no you are not being unreasonable. I had all of these issues after I bought my golf, I was at the point that I was just going to sell it on and be done with it because the dealer in H****m I bought it from was such a pack of c**** and blatently lied straight to my face.

    One situation was all the electrics in the passenger front door didn't work so I used that to try and pull out of the sale. Then the owner of the yard turned around and said "it was a f***ing fuse you little p***k, that's a consumable so that's not good enough for you to get out of this, you're paying for that f***ing car". So I went down there with payment, scared out of my wits when the salesman I dealt with came and saw me, apologising on behalf of the owner. When I handed over my cooling off letter, he said the problem fuse has been fixed, therefore my letter was redundant, without realising the reciept of all the work done to the car was sitting infront of him wigh was basically an entire wiring loom for the door, new window regulator, new power mirror setup and central locking module. At that point I picked up the reciept and said" L**e, I know you're just trying to be nice, but I don't trust you because you're a used car salesman. Which means you're a proffesional liar. So next time you want to lie to a customer, make sure the evidence isn't in front of the customer." At which point the "but, but, but, wait, hang on" started.

    Anyway, moral of the story: Don't try to be nice because they will deliberately screw you around until the warranty period has run out so then they don't have to fix a thing, then you're screwed. Go straight to the top, I just wish I had when I had the opportunity....

    Gav

    Stage 2+ Intercooler Carbon Intake Downpipe Swaybar DV+ Remsa.

  3. #13
    Join Date
    Dec 2009
    Location
    Mt. Colah, NSW
    Posts
    70
    Thread Starter
    Yep, the ball is rolling with the Dept of Fair Trading. Their story now has changed from "wear and tear" to "you crashed it". Could anyone, anyone explain to me how I could crash the car in such a way as to remove one screw from one headlight, FIVE central screws from the bumper and break the straps on the other headlight, yet not leave a mark on the car?

  4. #14
    Join Date
    Mar 2009
    Location
    Southside, South Australia
    Posts
    307
    Quote Originally Posted by Merlin8r View Post
    Yep, the ball is rolling with the Dept of Fair Trading. Their story now has changed from "wear and tear" to "you crashed it". Could anyone, anyone explain to me how I could crash the car in such a way as to remove one screw from one headlight, FIVE central screws from the bumper and break the straps on the other headlight, yet not leave a mark on the car?
    You couldnt...did you mention to them that you thought the damage was from an accident? Sounds like they are twisting your words mate, hang in there

  5. #15
    Join Date
    Feb 2010
    Location
    Melbourne, Vic
    Posts
    5

    Hey guys, im not sure if i've missed something here but doesn't NSW require a RWC at the time of sale?

    Did the dealer not provide one??? I now here in Victoria if someone has sold a unroadworthy car with a dodgy RWC, then Vicroads wants to know about them...

    Perhaps antoher avenue for you to consider?

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