Hi,
I just did a quick search on VWVortex.
Have a look here:
http://forums.vwvortex.com/zerothrea...ostid=37403080
http://forums.vwvortex.com/zerothread?id=1038719
From what you've described and from the above links, it sounds like you've just got to use a fair bit of effort to get it out.
FYI, I've never done it before.
Bookmarks