Has anyone with a T6 Comfortline been able to activate voice control?

With Voice Control you can use your phone, navigation, and audio functions without taking your hands off the steering wheel. Alternatively, with Media Control, you can use your smartphone or tablet as a remote control for the navigation system, audio system. (Optionally available on Comfortline models).
Is this a paid extra or can I have it activated at VW during a service, or is there another way to activate it?